Be VERY careful what you order. I ordered a pillow top replacement for my bed, and when it was shipped, it was just a "sheet cover". I called the company and explained what I needed. After several minutes on the phone, they were finally able to find the right item, which was misplaced on the website. They took my return but charged me for shipping it here and to ship it back after their mistake, it cost me an additional $90. I also had to contact them to initiate the return process; otherwise, I was not going to get my money back. They will take returns, but you will pay the piper in shipping both ways.
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Fahrver Gruben
Aug 28, 2025
DR MARTY AND DR TEENA WILL TREAT YOU RIGHT! LOVE MY NEW WATERBED. HAVE BEEN SLEEPING ON AN OLD CAL. KING HARDSIDE FREE FLOW SINCE 1994. IT WAS TIME FOR A NEW ONE THAT IS 90% WAVELESS. GLAD I WENT WITH THE WATERBED DOCTOR FOR A BRAND NEW CALIFORNIA KING HARDSIDE. SHIPPED PROMPTLY AND HASSLE FREE
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Art Welch Superstar Realtor
Apr 20, 2022
Never a better bed thanks rich
Last waterbed store. If you want one I guess this is the place. I wanted one so I bought.
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Roger Walker
Jul 6, 2016
I had a wonderful experience when I purchased my new custom made softside waterbed mattress. I met Mike, Operations Manager who is a real breath of fresh air. Mike is attentive, knows his products, is courteous and thorough. When my bed arrived, in less time that expected, Mike was there on the phone to help me assemble it correctly!! This is the second softside waterbed I have purchased. They have improved so much and with this company you can build your own and all the softside waterbed mattresses have parts lists and available stock!! I will definitely purchase another for my guest room someday!! Thank you Mike and The Waterbed Doctor!! I am sleeping better and I thank you for everything!! Great job!! Reviewed by Tracy Tams, Wichita, KS.