Ortho Mattress

Reviews

• LK

  Liana Khachatourian

  3 days ago
  5.0
  Polin was absolutely wonderful to work with! I purchased two mattresses from her today, and the entire experience was exceptional from start to finish. She was incredibly helpful, knowledgeable, patient, and professional. Her positive attitude, warm personality, and outstanding customer service truly set her apart. It’s rare to meet someone who genuinely cares about making sure customers have a great experience, and Polin exceeded every expectation. She made the entire process easy and enjoyable. Our entire family comes back specifically to work with Polin because we know we’ll always receive honest, professional, and exceptional service. This store is incredibly lucky to have such a dedicated employee on its team. I highly recommend both Poline and this business to anyone looking for outstanding customer service. Thank you so much!
• MH

  Magda hovsepian

  Jun 26, 2026
  5.0
  Had the best experience buying a new bed at Ortho Mattress on Sepulveda! Polin bekner is the manager and saleswoman here, and she completely took care of me. She is honest, helpful, and never makes you feel pressured. If you are shopping for a mattress, go see her—she will treat you like family.
• EV

  Eusalin Valdez’s

  Jun 13, 2026
  5.0
  Muchas gracias fue una muy buena atención Pudimos seleccionar un buen colchón con la ayuda de polin. Muy buena atención
• VN

  Vira Nyzhnyk-Oskolska

  Jun 11, 2026
  5.0
  Commending Levon for being accommodating and giving an excellent customer experience through out the visit.
• SM

  Silva Massih

  Jun 7, 2026
  5.0
  I had an outstanding experience working with Polin while shopping for a new mattress. From the moment I walked in, Polin was knowledgeable, patient, and genuinely interested in helping me find the perfect mattress for my needs—not just making a sale. Polin took the time to understand my sleep preferences, explained the differences between various mattress options, and guided me through the selection process with professionalism and expertise. Thanks to her recommendations, I found a mattress that is incredibly comfortable and exactly what I was looking for. What impressed me most was Polin’s honesty, attention to detail, and commitment to customer satisfaction. Shopping for a mattress can be overwhelming, but Polin made the entire experience easy, enjoyable, and stress-free. If you're looking for someone who truly cares about helping customers make the right choice, I highly recommend asking for Polin. Exceptional service from start to finish!

Frequently Asked Questions About Ortho Mattress