Pacific Sales Kitchen & Home Torrance

Reviews

• RR

  Ron

  May 13, 2026
  5.0
  It was a pleasure working with Andres Vega at Pacific Sales in Torrance. I explained to Andres that I needed to replace my high-end 48” side-by-side Thermador refrigerator that I had purchased new in 2004. Unfortunately, after spending thousands of dollars on repairs over the past five years, it continued to break down and was no longer reliable. Andres listened patiently to my concerns and then asked what type of refrigerator I was looking for. I told him I wanted something similar to the Thermador but with much greater longevity. He recommended Sub-Zero, explaining that while it cost a little more than Thermador, Sub-Zero refrigerators have a long-standing reputation for lasting over 20 years. I mentioned that I had read all Sub-Zero 48” models are 84” high, which is ½” taller than my existing Thermador, and I was concerned they would not fit in my cabinet space. Andres confidently told me they would fit, but to make absolutely certain, he offered to send Pacific Sales’ certified Sub-Zero installers to my home to take measurements free of charge and with no obligation to purchase. The installers arrived the very next day, took measurements, and confirmed that all the Sub-Zero 48” models would fit perfectly. I then met Andres at the store, where he showed me the different 48” Sub-Zero models and honestly explained the pros and cons of each style based on customer feedback. I ultimately decided on the Classic French Door model. Since I had already been without a refrigerator for weeks, I told Andres I wanted it as soon as possible. He assured me it would not be a problem, and amazingly, he arranged delivery and installation just three days later. The installers arrived on time, completed the installation in less than an hour, and thoroughly tested everything before leaving. The entire process—from measurements to installation—took only three days and was completely painless and stress-free. I could not be happier with my new Sub-Zero refrigerator, and I truly appreciate all of Andres Vega’s help. He is extremely knowledgeable, professional, intelligent, and genuinely knows his stuff. I highly recommend Andres Vega at Pacific Sales in Torrance to anyone looking for a high-end refrigerator or premium appliance shopping experience.
• JC

  Joyce Coulter

  May 9, 2026
  5.0
  Service was immediate. Andres seem to know exactly what we needed. He explained things in simple terms. I got more than expected. Happy. Sarah was smooth and easy for service.
• LL

  Linda

  May 7, 2026
  5.0
  Veronica in the plumbing dept did an outstanding job of assisting me with ordering a part for my shower. She took the time to call the manufacturer directly and ask them to honor their warranty. I have not experienced that type of compassionate sales assistance in a very long time. I will be returning to purchase some new home appliances very soon. Thank you Veronica for incredible customer service.
• JJ

  John

  May 6, 2026
  5.0
  To Whom It May Concern, I would like to express my sincere appreciation for the outstanding service provided by the staff at Pacific Sales Kitchen & Home located at 24120 Garnier St. Torrance, California 90505 during our recent appliance and plumbing selection process. In particular, I would like to recognize Andres Vega the Appliance Specialist for his professionalism, extensive product knowledge, and patience. He took the time to thoroughly explain the features and functionality of each kitchen appliance and addressed all of our questions and concerns with clarity and care. His expertise and attentive approach made a significant difference in our experience, and I would highly recommend him to anyone considering the purchase of kitchen appliances. I would also like to extend my thanks to Veronica Serrano the Kitchen & Bath Specialist for her assistance in the plumbing department. She guided us through the selection of fixtures, toilets, kitchen plumbing, and our bathtub with ease and professionalism. Her ability to clearly explain the functionality of each item and thoughtfully direct us toward the best options for our needs was greatly appreciated. Both Andres and Veronica went above and beyond to ensure a smooth and enjoyable experience. We are truly grateful for their support and wanted to ensure their efforts are recognized. Sincerely,
John & Pete
• HL

  Helena Lopez

  May 5, 2026
  5.0
  Working with Linwood felt like working with someone who truly knows his craft and values his customers. From the start, he was responsive, knowledgeable, and made the entire process easy for us. We were very specific about what we needed (we have Pomeranians at home, so the Maytag Pet Pro system was important!), and he took the time to walk through options, pricing, delivery, and installation without ever making it feel overwhelming. We will absolutely continue to go to Linwood for future purchases. If you’re looking for someone who knows appliances and treats you like a valued customer, he’s the one to call.