Kitchen Supply StoreCutlery StoreSharpening Service
Establish 1956 in Tsukiji Tokyo, Japan
HITACHIYA USA is a culinary store that specialized in traditional Japanese cookware. Hitachiya originally began as a store that carried industrial cookware for hotels and restaurants in Tsukiji, Tokyo. Home cookware was later added to inventory in 2008. HITACHIYA USA was opened in 2011 Torrance California.
Traditional Japanese cookware
The materials and designs bring about the essence of food and the strength and durability of handcrafted work. These indispensable cooking tools are created by the wisdom of Japanese culture.
Also, We are specialized for professional quality knives and we sharpen, repair your knife. Try our knife sharpening class led by our professional knife sharpener.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.