Lowe's Home Improvement

Reviews

• AG

  amanda gibson

  4 days ago
  5.0
  I have been to Lowes in Santee to buy large appliances twice in the last year. Both times Jackie helped me. After listening to what I needed and specifications, she was able to direct me to the right appliances to choose from for my situation, saving me a lot of time. I appreciate her knowledge of the appliances sold in her store, and how she assisted me with my choice, but did not pressure or rush my decision. She also thought of details with the delivery that helped things go smoothly and proactively letting me know how to seek help if I am unsatisfied. So far her recommendations are spot on for what I needed. Thanks again, Jackie!
• RR

  Ruben Reyes

  May 13, 2026
  1.0
  Don’t even bother trying to buy items with yellow tags at The Lowes Santee Location. They wont honor the tag on the box. You’ll get the excuse that is not on the system and that there is no way to put it back in order to sell it. Thanks manager Gabriel.
• KA

  Kevin Allin

  Apr 30, 2026
  1.0
  I am AWESTRUCK at the lack of service. Bought a stackable washer and dryer for my mom. They installed it. 5 weeks and it failed. Warranty? 48hrs. Yes, you read that right. 48 hrs. It took them longer than that to deliver it! Well, thank goodness I bought a service contract. 21 days for them to get it fixed. I wonder if there’s a lemon law on major appliances? G.E. Doesn’t care at all and neither does Lowe’s. Last appliance I’ll be buying from them. Either of them. You sure learn a lot about a business when they already have your money.
• MO

  Medori Oli

  Apr 29, 2026
  1.0
  2:30 at the lowes. came up to us at self checkout (the place where you pay for the stuff you’re going to buy btw) because they thought we were stealing a whopping $7 worth of screws?? didn’t know lowes was going bankrupt but hopefully our $7 tides you over. good job stopping crime u really saved the city. screws very good quality tho
• RM

  Rachel Rose Mercantile

  Apr 21, 2026
  5.0
  This was actually my first time visiting this Lowe’s and I was really impressed. I ended up in the hardware area getting a key made, and the associate helping me has been there for years—we ended up talking about how much things have changed. I used to work at Home Depot for 18 years (a long time ago!), so it was fun reminiscing and comparing how different everything is now. The key machine itself was super high-tech and worked perfectly, and while we were talking I noticed what looked like a little robot going down the aisle… turns out it’s an inventory machine. That alone made me stop and think how far retail has come. The store overall felt really clean and organized, and honestly a bit more “polished” compared to the Home Depots I’ve been to recently—it feels more like a store than a warehouse. The employees were all very friendly, and even the younger staff were helpful and attentive. They also had a really nice garden section with beautiful plants (I ended up bringing one home!) and some cute garden-style shirts that were reasonably priced. Overall, a really good experience—I’ll definitely be back.

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