This profile is uncertified and using publicly sourced data
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Business Details
About
Hot Tub Store
At The Hot Tub Wherehouse, our knowledgeable staff can answer any questions you may have about particular brands, maintenance & products, or features you will find in your search. We're passionate about the lifestyle and health benefits of hot tub ownership, and are committed to providing our customers with the right products and services for their needs. We aim for 100% customer satisfaction in both product selection and our service. Stop by our Santa Clara, CA store to view our vast inventory and speak to our expert staff about the relaxation & rejuvenation you crave!
Location
Hours
Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
Saturday10:00 AM - 5:00 PM
Sunday11:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.