Fiber Protection Specialist

Reviews

• KV

  kris vitale

  Jun 27, 2026
  5.0
  My carpet looks brand new. These people knew exactly how to clean wool carpet. They even got out makeup stains. Very professional service. I would highly recommend.
• AB

  Ariane Bibas

  Dec 15, 2023
  5.0
  The Specialist - Fiber Cleaning & Protection company is an AMAZING Fiber Cleaning company! They have cleaned carpets, upholstery and area rugs for us, and we couldn’t be happier. They are always very respectful and careful in our home and do a lot of “little things” that most cleaning companies don’t, to make sure everything goes right. They also seem to know A LOT about everything we have had them clean for us which gives us confidence that they will clean it the right way. They have always worked very hard to make sure our items are thoroughly DEEP CLEANED and dried as well as possible. They even use commercial drying fans to help speed up the drying process. We have always been extremely happy with every job they have done for us and HIGHLY RECOMMEND them. Thanks Rich & your Awesome Steam Cleaning Specialists!
• KA

  Kristie Alamo-Paulin

  Oct 15, 2023
  5.0
  Their staff showed up on time & were very professional and thorough. Carpet, area rugs and upholstery on couches & chairs turned out great! Fresh, clean & sanitized! Thank you!
• ES

  E. Seibert

  Feb 20, 2019
  5.0
  If you take anything from this review, please ignore the negative bashing & inappropriate reviews listed... However, I noticed only a couple, I feel it is extremely unfair and inappropriate to take down a companies good name out of spite. Most importantly, I feel this person was obviously set to discredit an upstanding family owned business on a personal vendetta and is highly inappropriate to attack someone based on physical appearance. Not cool. It is also extremely obvious that, providing excellent customer service sometimes includes being available to take calls, text and connect with customers whenever the calls come in... I knwo I certainly appreciate prompt responses. To the point of this review: I would highly recommend Rich and his crew to take on any job you have... I am a firm believer in the products he uses and extremely impressed that he continues to resource the most cutting edge in technology and constantly improves his knowledge by attending industry related trades shows and seminars, etc. Our job: We had a nasty ordeal due to the main sewer line blowing under the house and if anyone has ever smelled a stick so hornendous, this was this smell... It was so bad, we had to seal the entire room off and within other parts of the house, we experienced servere allergic reactions to the bad air quality. My family researched who to call to help and from the start, Rich said we had a "major problem" and was so honest, he would NOT take the job until the "problem" was addressed... Well, he was right... The plumbers found the problem, which was fixed right away and against all odds, Rich and his hardworking crew preformed miracles!!! First he strategically mounted air blowers under the home to dry it out. And believe me, he already made two house calls to assess and later, provided the quote. Next, he proceeded to attack the job by breaking it up into different days so we could move furniture and still live here while being cleaned up. Rich made sure the house was treated with a hospital grade sanitizing solution with antimicrobial formula desgined for tough jobs like this. After that, they pulled up the carpet, tossed the old toxic padding and treated wood along with applying a "sealant" after so the moisture cannot come up again (in the event something else happens...Heaven forbide 🙏). The next step was beyond impressive as Greg, his technician, went on his knees to remove all the staples and old padding so they could prep for new. It's was not a job done in one day nor, did Rich ever rush his crew or skip steps. He is extremely consciousness to follow all healthy and safety protocols and moreover, I find it very rare to hear the owner of a company concerned about how his crew washed their hands for lunch, in addition to other safety instructions. This team shows up on time and ALWAYS sent a text and / or called to advise of their arrival, provided a detailed breakdown of the job and came in on budget... They even went to the trouble to help secure the "squeek" in the floor boards so my dog wouldnt keep getting spooked. 👀🐾👀 At the end of the process, the rooms impacted most received new padding & tack board... Which was also reassuring to see he took a sample of the padding to make sure it was exact. After installing the new padding & carpet, magic was preformed and the carpet turned out just like new! The odor is gone and although I was skeptical, I am a true believer! Rich has the most cutting edge technology available to help clean and dry the carpets, which are only as good as the team working in your house and they are the BEST!!!! THANK YOU FOR SAVING OUR CARPETS & DOING SUCH A FANTASTIC JOB!!! OUTSTANDING & will only call you for all of our future needs... Hopefully no more disasters but, knowing you can bring old stinky carpets back to life is really amazing!
• AM

  Annice Moreno

  Mar 22, 2016
  5.0
  Fabulous work! They came to our home in Huntington beach to do a deep clean on our carpets and also to clean our couches. The guys did a great job and were very polite to myself and my daughter. They didn't try and upsell me on any "add on" extras and said that the price we quote is the price you pay for the best job possible. I really appreciated that and I am sure I will be using them again in about a year.