Brand Certified
Tempur-Pedic Flagship Store
4.9(728 reviews)
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
Business Details
6000 Bollinger Canyon Rd, San Ramon, CA
94583, United States
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
(925) 807-7293
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
https://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-san-ramon/
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
About
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
Mattress StoreBedding StoreBedroom Furniture StoreTempur Sealy International Inc.
Visit our Tempur Pedic® Flagship Store where you can explore our complete collection with expert guidance focused entirely on you. More than a typical mattress store, this is a personalized one-on-one Flagship experience designed around your unique comfort and sleep needs. Visit us today and experience Tempur Pedic® like never before.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
Tempur-Pedic Flagship Store
6000 Bollinger Canyon Rd, San Ramon, CA
94583, United States
Hours
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.9
728 reviews
5 stars
709
4 stars9
3 stars1
2 stars0
1 star9
- TDTawni DSep 20, 20261.0I am extremely disappointed with my experience purchasing a Tempur-Protect mattress protector from a Tempur-Pedic flagship store. I purchased the protector at the same time as my mattress and adjustable base. I was charged $250 for the protector. When I got home and checked Tempur-Pedic’s website, I found that the current full price was $189—a $61 difference. Even more frustrating, the protector had been available for $129 during the Labor Day sale. I contacted the flagship store and requested a price adjustment. Their explanation was that the protector they sold me was an “updated and newer” version, and therefore they could not honor the adjustment. That explanation became extremely difficult to accept when I received the product and checked the manufacturing date: June 2022. So I paid $250 for a mattress protector manufactured in 2022, while the much less expensive $89 Tempur-Protect protector I purchased from Amazon was manufactured in October 2025. How does a product manufactured in 2022 justify a $250 price tag when the same brand is selling newer protectors for dramatically less? If there is a meaningful difference between these products, customers deserve a clear explanation—not an assertion that the product is “newer” when the manufacturing date indicates otherwise. I also contacted Tempur-Pedic directly. Unfortunately, I was told that they could not do anything regarding the price adjustment and that I would need to deal with the flagship store. This has left me feeling extremely frustrated and, frankly, taken advantage of as a customer. I made a significant purchase because I trusted the Tempur-Pedic brand, and I expected transparent and fair pricing. Instead, I received a product manufactured in 2022, paid $250 for it, and was denied a price adjustment despite the significant difference between what I paid and the prices I subsequently found. This experience has seriously damaged my trust in Tempur-Pedic, and based on how this situation was handled, I cannot recommend the company to others. I hope Tempur-Pedic takes this seriously and provides customers with a transparent explanation of the pricing and manufacturing-date discrepancy rather than simply dismissing legitimate concerns.
- CBChuck BienemanSep 3, 20265.0Very friendly and efficient sales lady!
- LMLy MejoradoAug 15, 20265.0Predetta was very helpful and friendly!!
- SAShugufa afifiJul 29, 20265.0Predetta was phenomenal!! She really helped me identify which pillow was right for me after months of neck pain and horrible sleep. She made the process informative and enjoyable!
- JMJennifer MendezJul 16, 20265.0We are very happy with the stores overall customer service. From the moment we walked in all staff always greeted and gave us their undivided attention. Predeta was our sales rep and she was very knowledgeable, helpful, and followed up with the order status for us. She went above and beyond for our order after some minor hiccups, and we were pleasantly pleased with the customer service.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress from this store?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames. Be sure to check the specific product dimensions to ensure compatibility.
How will my new Tempur-Pedic mattress be delivered?
Most Tempur-Pedic mattresses at this store come with free White Glove delivery, which includes setup and removal of the mattress packaging. The TEMPUR-Cloud model ships compressed via UPS for self-setup and does not include White Glove delivery or old mattress removal.
What are the differences between the Medium and Medium Hybrid Tempur-Pedic mattresses?
Medium Hybrid mattresses combine the TEMPUR material with an innovative coil system, offering unmatched pressure relief and more bounce compared to the non-hybrid Medium mattresses, which are entirely foam. Hybrids tend to feel slightly softer and more responsive.
Does the store offer custom mattresses for RVs, boats, planes, or other non-traditional locations?
Yes, the store can arrange custom Tempur-Pedic mattresses through an authorized customizing partner. It's recommended to have your custom dimensions ready when consulting the Sleep Experts at the store.
Are replacement covers available for Tempur-Pedic mattresses at this store?
Yes, replacement covers are available for all mattresses with removable covers. Current models can be ordered online, and Sleep Guides in-store can help locate covers for older mattresses.
What are the store hours for the Tempur-Pedic Flagship Store in San Ramon?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
What payment options does the Tempur-Pedic Flagship Store in San Ramon accept?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, Mastercard, and Visa.
If I want to do some shopping near the Tempur-Pedic Flagship Store, which nearby stores can I visit?
Nearby shopping options include Anthropologie and Athleta for women's clothing, Sephora for beauty products, and gorjana for jewelry and fashion accessories. These are great places to browse before or after visiting the mattress store.
Are there dining or cafe options close to the Tempur-Pedic Flagship Store in San Ramon?
Yes, nearby dining options include Delarosa and Delarosa Bishop Ranch for Italian and pizza, Curry Up Now for Indian cuisine, Mortar and Pestle Bar for Asian dishes and cocktails, Joe & The Juice for smoothies and coffee, and Mendocino Farms for sandwiches.
What nearby places offer fitness, entertainment, or family-friendly activities near the store?
Near the Tempur-Pedic store you can visit Equinox San Ramon for gym and spa services, THE LOT City Center for cinema and arts entertainment, Drive for go-kart racing and arcade fun, and Tutu School San Ramon or Shopping Sketchers for dance and performing arts classes.
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