This profile is uncertified and using publicly sourced data
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Business Details
About
Hot Tub StoreFireplace Store
Creative Energy in San Mateo is the Bay Area’s destination for hot tubs, swim spas, and fireplaces in San Mateo, CA. For 50 years, we’ve helped customers get the best value with exceptional service. Our San Mateo showroom offers premium hot tubs, swim spas, saunas, cold plunges, modular pools, and a wide selection of fireplaces, fire pits, and fireplace inserts. We carry trusted brands like Hot Spring®, DaVinci®, Fireplace Xtrordinair® and Tylo. Whether you're upgrading your backyard or enhancing your home’s comfort and style, our knowledgeable team is here to help. Visit our San Mateo showroom today and bring home relaxation, warmth, and wellness.
Location
Hours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.