Box Appliance is the exclusive Premier Partner and Factory Certified Service for Sub-Zero, Wolf, and Cove in the Bay Area. We have long specialized in the repair and maintenance of Sub-Zero, Wolf, and Cove appliances. Our service technicians receive extensive and ongoing training from our manufacturer partners so that we can offer you prompt, courteous and always professional service. We have been a family-owned and -operated company since 1974, and our future holds the same commitment to our customers and "Excellence in Service."
I was hoping it would be just an adjustment. Well unit is 25+ years old, part cost ok, but then labor another 450. Well tech knows his stuff. Maybe the more hrs they are working on it the better the price per hour gets? Overall, unit runs like a charm again. Great tech, clean work, can recommend my guy in the San Benito County
DM
David M
4 days ago
5.0
I've been having problems with my Sub Zero ice machine. Box Appliance (Gabe) came out and diagnosed by machine. Unfortunately, the valve has to be replaced. Gabe initiated the order and will return to repair it. I'll write another review once the repair has been completed.
KP
Kameshwar Poolla
5 days ago
5.0
We had a water leak from our subzero fridge.
The technician cleared the leak and explained clearly what was going on.
Got a lesson on how fridges work.
He changed the water and air filters and was very knowledgeable.
Hopefully we won’t need another maintenance call! But if we do, we will call Box appliances again.
TK
T.S. Khurana
Jul 20, 2026
5.0
Box appliance is not cheap BUT they offer excellent service! I have found their office to be responsive, informed and consistently pleasant with which to work. Of all their field service professionals, John is by far the most capable and knowledgeable. He is ALWAYS on time, super friendly, takes the time to listen closely to customers AND explain precisely what is going on and brainstorms solutions to issues. A true professional! Box is lucky to have him!
JS
J S
Jul 10, 2026
5.0
I'm throughly impressed with the technicians who came out to fix our appliance. They were very professional, efficient, and clearly knowledgeable - diagnosing the issue quickly and getting everything back up and running in no time. Their attention to detail and courteous made the whole experience stress-free. Highly recommend their service!
What brands does Box Appliance specialize in servicing?
Box Appliance specializes in servicing Sub-Zero, Wolf, and Cove appliances as the exclusive Premier Partner and Factory Certified Service in the Bay Area.
What types of appliance repair services does Box Appliance offer?
Box Appliance offers repair and maintenance services for Sub-Zero refrigerators, Wolf ovens and ranges, and Cove dishwashers, along with condenser cleaning and general maintenance.
What are the business hours for Box Appliance?
Box Appliance is open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
How can I contact Box Appliance for appliance service?
You can contact Box Appliance by phone at +1 888-782-9653 or by email at baservice@boxappliance.com.
Where is Box Appliance located?
Box Appliance is located at 14465 Griffith St, San Leandro, CA 94577, United States.
How do I request a service appointment with Box Appliance?
You can request a service appointment online by visiting their service request page at https://boxappliance.com/service-request/.
Is Box Appliance a family-owned business?
Yes, Box Appliance has been family-owned and -operated since 1974, maintaining a commitment to excellence in service.
What nearby hardware stores can I visit when going to Box Appliance?
Access Hardware Supply is a nearby hardware store where customers can find tools and supplies if needed during their visit to Box Appliance.
Are there any gyms close to Box Appliance where I can visit before my appointment?
Yes, Baylife Athletics is a nearby gym where customers can work out or relax before or after their visit to Box Appliance.
What are some nearby dining or brewery options near Box Appliance?
William's Brewing is located nearby and offers a combination of liquor store, brewery, and restaurant services, perfect for a meal or drink near your appointment at Box Appliance.
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