Lisa Nicol is always so great to work with. I’ve been working with her for years. She’s extremely talented really listens to the customer and always creates a great product in the end and it’s always exactly how you want it to be.!
YN
Yvette Nelson
5 days ago
I want to praise Robert he has been so amazing with all my questions, concerns and design details. He is so thorough and very knowledgeable about well everything. He does not pressure you or get annoyed when you change your mind he simply adapts and provides more information and support. I feel so blessed and beyond great full because I was really overwhelmed with everything and he just handled everything. Thank you for making my dream designs come true!
I am extremely disappointed with my experience at Woodbridge Furniture. After spending nearly $11,000 on a special order and waiting months for our furniture, what was delivered was completely wrong.
We worked directly with their designer, Trish, and even provided a clear reference photo at the time of ordering. Despite that, the final pieces looked nothing like what we agreed on. This wasn’t a minor variation — it was an entirely different design.
What makes this even more frustrating is the lack of accountability and customer support afterward. Instead of trying to make things right, the store has been unwilling to offer any meaningful solution. We were essentially left with furniture that does not fit our home or style at all.
To make matters worse, we spent an additional $4,000 on two pieces that are now completely unusable for us. At this point, we’re left with no choice but to get rid of them, which is a huge financial loss.
For a company that positions itself as high-end and custom-focused, this level of error and lack of service is unacceptable. I would strongly caution anyone considering a special order from Woodbridge Furniture — make sure you’re prepared for the possibility that what you receive may not match what you ordered, and that you may not get support if something goes wrong.
DB
Dbc bronston-culp
May 1, 2026
Gulsum is a fabulous sales associate. She is attentive, knowledgeable, professional, honest and ALWAYS accessible (even on her days off). If you go to Woodbridge, ask for her.
I called looking for a specific dining table. Tiffany answered the phone, was able to text me photos and information. She was wonderful about explaining details.