La-Z-Boy San Diego

Reviews

• IK

  Iris Kim

  6 days ago
  5.0
  We were greeted by friendly Liam. We were accompanied and were able to test few recliners. We found a very perfect recliner and made a purchase. We have had a sofa from La-z-Boy in the past and it lasted many, many years. Product(s) speak for itself. The shopping experience was very pleasant including a negotiating and purchasing. Also, Liam was super through and clear on warranty, delivery and how to inspect upon delivery. I appreciate his extensive knowledge and his quick sensible pricing. My impression of sales was honest and accommodating. Thank you.
• CG

  Carla R Gilmore

  Jul 3, 2026
  5.0
  I had the best most personalized experience at La Z Boy in Mission Valley. Rudy Esparza was the epitome of excellence in customer service. I recommend this store to anyone looking for a great experience when purchasing furniture.
• EG

  Eduardo Gomez

  Jun 28, 2026
  5.0
  Great find ! cant go wrong with the Quality of the recliners, good design , good customer service at the store without being harassed and the delivery was on time and very meticulously installed Super Happy
• GS

  Gregory Smith

  Jun 25, 2026
  5.0
  Whole recliner purchase, delivery, process was GREAT. Allie, sales person, was super helpful. Showed her a photo of what I wanted (which, of course, was a discontinued model,).. Showed me current offering which is very similar. Bought it, scheduled a delivery date that fit my schedule. Delivery communication, via text, was excellent. Arrived as advertised. Men that delivered it were courteous, and careful, getting it up a tight set of stairs. Overall, rel good experience.
• SS

  Steve

  Jun 14, 2026
  2.0
  My wife and I ordered a custom recliner from LaZBoy in Mission Valley, San Diego. We chose a charcoal color, code 160454. We were concerned the color would possibly be too dark as we were attempting to match our couch as close as possible. We received the chair and the color was a light gray, not a charcoal at all. Unfortunately the color code label matches. I believe the sample in store was wrong. Pictures: the sample was taken in store when we ordered. The other picture shows what we received, you can see our charcoal couch in the back that we were wanting to match. Otherwise the chair is as expected. We are bummed that our $1600 chair doesn’t match and is very light.