Sacramento Municipal Utility District is your electric service. That means we work for you through your locally elected Board of Directors. For over 70 years as your community-owned, not-for-profit electric service, we’ve delivered on a fundamental promise: to provide you with safe, reliable electricity at affordable rates. We’ve been committed to serving our community because we’re part of the community.
"Not for profit" but the most expensive time of the day is when families are HOME!!! Greedy corporation.
CM
Carrie Myers
Sep 28, 2026
5.0
Daphne in customer service was wonderful. She helped my mom and I out with a difficult situation. Sometimes you need a manager like Daphne.
JT
Jake Trusas
Sep 17, 2026
1.0
Honestly the most greedy company I’ve ever worked with I go thru one month of hardship and they disconnect my power one day after the bill was released. They are worth 3 billion BILLION!!! And they shut my power off over 116.56 like they are going to go broke if they don’t get it what honest pieces of shits these people are they don’t care about you or the community they preach about all this non profit bs but in reality they are greedy and soulless it really sucks that power companies can monopolize areas and ur stuck with only one choice. SMUD is terrible and I wouldn’t recommend them to anyone.
OK
Owen Kopp
Sep 16, 2026
5.0
I had an issue, got transferred to Jamison, and had it resolved. Excellent mitigation and de-escalation skills.
Thank you!
BA
Beatriz Acosta
Aug 26, 2026
5.0
So muy amables y en mi idioma muchas gracias por su apoyo y ayuda para los que ablamos espan̈ol
SMUD is open Monday through Friday from 8:00 AM to 6:00 PM and closed on weekends.
When is SMUD's customer service phone line available?
Customer Service Phone hours are Monday to Friday, 7:00 AM to 7:00 PM.
Where is SMUD located?
SMUD is located at 6301 S St, Sacramento, CA 95817, USA.
How can I contact SMUD via phone or email?
You can call SMUD at +1 888-742-7683 or email customerservices@smud.org.
What types of payment does SMUD accept?
SMUD accepts AMERICANEXPRESS, CASH, CHECK, DISCOVER, MASTERCARD, and VISA.
What services and products does SMUD offer?
SMUD provides Electric Service and Electricity to its customers.
Are there any holidays when SMUD is closed?
Yes, SMUD is closed on November 27 and 28, 2025, and December 25, 2025.
Can I download SMUD's mobile app for account management?
Yes, SMUD has mobile apps available for Android and iOS devices via their respective app stores.
What nearby transit options are available to reach SMUD?
SACRT Light Rail University/65th Street Station is nearby, providing convenient public transit access to SMUD.
Are there eateries nearby SMUD where customers can dine before or after their visit?
Yes, nearby places include Bento Box (Japanese restaurant), The Sandwich Spot, Pita Pit, Starbucks, and Buffalo Wild Wings.
Where can I find other useful services near SMUD?
Near SMUD, there are convenience stores like ExtraMile and Chevron, financial services such as LibertyX Bitcoin ATM and The Exchange Network ATM, and various retail outlets.
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