Burkett’s Pool Plastering, Inc.

Reviews

• GW

  gregory wright

  6 days ago
  5.0
  Burketts just remodeled our pool and did a wonderful job! I would highly recommend them to anyone. Everyone we worked with , Chris, Monica, Ricky were very good and kind. Thank you Burkett's
• JS

  Jenny Sanborn

  May 12, 2026
  1.0
  This feels diabolical. When we chose them to refinish our pool, they stated the entire project would be 3-4 weeks. We were excited with how quickly they came out to start the demo (cut them a $7k check), and with how quickly they came back to install the tile (had to write them ANOTHER $7k check), but then a few days goes by and we hear nothing. My husband reached out to the office to find out when they'd be out to complete the job, only to be told they're backed up 3-4 weeks. So, just to be crystal clear to everyone, they were happy to accept $14,000 of a $16,000 job, but they aren't available to come out for 3-4 weeks- the total amount of time they told us it would take start to finish for the job- and no one mentioned that when they came out to tile and took their second payment. We totally understand that delays happen- it's construction- but as the customer, having paid a majority of the total invoice for the job, I expect them to at least communicate with us. A simple "hey, we're super backed up and can't come to finish the second half of the job, but we're still going to require that you pay 87.5% of this contract total- even though we've only done 50% of the work- before we allow you to even schedule the second half of the remodel" (someone make it make sense) would have been appreciated. Definitely won't recommend them to anyone. As the consumer, it looks to me like they rush through the first two steps of the job- demo and tile- only to throw you on the backburner since they've already received a majority of their payment by that point. There is zero incentive for them to get out here and finish my pool since they'll make A LOT more by getting another sucker to start theirs. It's actually genius contract language on their part.
• LF

  L Franco

  May 7, 2026
  5.0
  Every crew working on our project did an excellent and professional job. The renovation came out great
• EN

  Evan Nordstrom

  Apr 17, 2026
  1.0
  We had Burketts come out and replace the solar for our pool, a $10k expense. They sent four workers out and they did the work in one day. In doing the work, they were not careful and damaged many of the shingles on the roof. We ate the damages. A year later, the drain valves began leaking, which they then tried to charge us for the repair, even though it was under warranty. After a heated conversation and reminding them it was under their written warranty, they did fix the valves without charge. Now, four years later, we have multiple leaks of the solar main lines. I called, and after being ignored by the area account manager, I called again and asked for a live person. After a few minutes the receptionist came back with a Docusign request for a charge of $450.00 just to come out. That's a non-starter. I started to do my own analysis of the leaks and I discovered that they used Schedule 40 piping instead of Schedule 80, and that the tubes are warping and bending, thereby causing the leaks. I will never call these people again and will warn everyone I know, to run the other way. I am very dissatisfied with them.
• OW

  Oded Wurman

  Apr 3, 2026
  1.0
  I asked for a re-plaster, and got upsold 10 things, basically a small pool rebuild. They quoted me more than an actual pool builder had to do the job. Said they "wouldn't do it without bringing it up to code". Again, I just wanted re-plastering and coping repair.

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