Pacific Sales Kitchen & Home Pasadena

Reviews

• DB

  Debra Blake

  6 days ago
  5.0
  Visiting Pacific Sales Pasadena CA location you want appliance representative Jack Ohanian. This person is awesome, very attentive to your needs, highly knowledgeable on all appliances abilities and works to get the customer the best quality and price. He informed us of things to consider after asking us our desires. Very patient and not pushy. Forever grateful to you Jack for helping us through this aspect of our rebuild.
• AT

  Amelie Teltscher

  May 8, 2026
  5.0
  We had such a wonderful experience at Pacific Sales. We were assisted by Kate Reilly and she went above and beyond to help us find exactly what we were looking for. We had a very specific request but she found something that exceeded our expectations. Thank you Kate and the pacific sales team!
• RC

  Ricardo Campos

  May 8, 2026
  5.0
  This place is truly amazing. They have a really well rounded selection and a super knowledgeable staff - Ilya specifically really went above and beyond to help us find exactly what we were looking for our principal bathroom.
• CL

  Cindy Loo

  May 8, 2026
  1.0
  Huge lack of customer service !! Its sad how companies don’t sell service. At this point my recommendation to possible buyers is buy online avoid the frustration. Message to Management close this store your hugel store is useless without service . Step out of the market but it is absolutely mind boggling how your storw and Ferguson on the same street are opem for business with no customer service. I came herw because Ferguson up the street was terrible and you topped it . Ferguson has no solution but you can improve amd take all their business.. A welcome greet a acknowledge , effort would go a long way.
• AA

  Alison

  Apr 28, 2026
  5.0
  I want to give a glowing review for Ilya Kupchenko. I've bought appliances in the past with Pacific Sales and always appreciated their great customer service. But I was so touched by this representative Ilya. I was just looking for an assistive toilet roll holder because I'm elderly and this young man really took the time with me and because of his experience, he found the perfect thing for me almost immediately. He was exceptional from start to finish. Pacific Sales got it right when they hired him. An unforgettable experience.