Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
Mattress StoreBedding StoreBedroom Furniture StoreTempur Sealy International Inc.
Visit our Tempur Pedic® Flagship Store where you can explore our complete collection with expert guidance focused entirely on you. More than a typical mattress store, this is a personalized one-on-one Flagship experience designed around your unique comfort and sleep needs. Visit us today and experience Tempur Pedic® like never before.
Details
DeliveryAvailable
Requires appointmentNot available
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
Certified by Tempur-Pedic Flagship Store • Oct 18, 2026
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.9
759 reviews
5 stars
737
4 stars10
3 stars1
2 stars4
1 star7
BB
Bonnie
4 days ago
5.0
I had a fantastic experience at the Tempur-Pedic Flagship Store! The staff were incredibly knowledgeable, patient, and friendly. They took the time to walk me through the different options and helped me understand which mattress would best suit my needs, without any pressure to make a purchase. The staff member who helped me seemed to be the manager, and they were especially professional and helpful.
We’re very fortunate to have a store like this in town! Being able to try out the mattresses in person before deciding which one is right for me is incredibly valuable. The showroom is exceptionally clean, and you’re welcome to test out the mattresses at your own pace, making it easy to compare different models and find the one that feels best.
Another plus is that Tempur-Pedic maintains consistent pricing across its stores, so you can shop with confidence without having to spend hours comparing prices elsewhere.
Overall, an excellent shopping experience with outstanding customer service. Highly recommend visiting the store if you’re considering a Tempur-Pedic mattress!
PL
Phillip Lee
Oct 11, 2026
5.0
Came in to buy a pillow and left with 2
CW
Cindy Wong
Sep 25, 2026
5.0
As I walked into this flagship store, the staff greeted us and showed us various collections. We were free to explore and tested as many beds as we liked without any pressure. The staff was always available to answer our questions. We had good experience shopping in this store.
NN
nirha
Aug 16, 2026
5.0
We came here. The employee helped us choose the best pillow for our use case! Would love to visit again soon!
AA
AmiR
Jul 18, 2026
5.0
We just walked in and Jerardo helped us to get the best pillow that we were exactly looking for. These products are high quality. So Glad! Thanks to them.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress from this store?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames. For best support, use a firm, solid-surface, non-spring base or their foundation.
How will my new Tempur-Pedic mattress be delivered if I purchase it here?
Most mattresses arrive with free White Glove delivery, including setup and removal of packaging. The TEMPUR-Cloud model ships compressed to your door via UPS without White Glove service.
What is the difference between the 'Medium' and 'Medium Hybrid' feel options?
Medium Hybrid mattresses combine innovative coils with TEMPUR® material for added pressure relief and a slightly softer feel compared to non-hybrid Medium mattresses, which use only TEMPUR® materials.
Does the Palo Alto Tempur-Pedic Flagship offer custom mattresses for RVs or boats?
Yes, customization is available through an authorized partner. Providing your mattress dimensions upfront helps expedite your order. Contact a Sleep Expert for details.
Can I purchase replacement mattress covers at the Palo Alto Tempur-Pedic store?
Yes, replacement covers are available for mattresses with removable covers. Current model covers can be ordered online, while older covers can be found with assistance from in-store Sleep Guides.
What are the store hours for the Tempur-Pedic Flagship Store in Palo Alto?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at the Palo Alto Tempur-Pedic Flagship Store?
They accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.
Can I pick up my mattress order in-store or do I have to use delivery?
Both in-store pickup and delivery options are available for customers at this location.
What nearby stores can I visit around the Tempur-Pedic Flagship Store at Stanford Shopping Center?
Nearby stores include Brookstone for electronics and gifts, Pottery Barn Kids for furniture, and the Samsung Experience Store for electronics and appliances.
Are there other clothing stores near the Tempur-Pedic Palo Alto location where I can shop?
Yes, nearby clothing stores include Ann Taylor, J.Jill, Levi’s Store, Allbirds, and Urban Outfitters, offering a variety of men’s and women’s fashion options.
How might nearby places like Peloton or David Yurman complement my visit to the Tempur-Pedic Flagship Store?
After selecting a mattress, you might explore Peloton for fitness equipment or David Yurman for jewelry, both located nearby, offering a well-rounded shopping experience at Stanford Shopping Center.
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