WDC Kitchen & Bath of Oxnard

Reviews

• RW

  Ryan Wach

  Jun 12, 2026
  1.0
  Severely disappointed with how they dealt with me through the entire customer experience. I bought a dishwasher through their website, it showed that this particular model was on display in Oxnard. After two days, I still hadn't received an order confirmation email, despite my credit card already being charged. I finally called and was told that it was an open box item (those words did not appear on the listing page), but regardless they apparently couldn't "find it" and were still looking before they confirmed. I was promised that they would locate it and call me back. Over a day later, no word, so I called again. Again, I was told they were still looking for it. The next day I was finally email that, they didn't have it. Instead of offering me the an in box of the model I ordered as the price I ordered, all they did was offer two unrelated and poorly reviewed modeled at a lesser discount than what I'd ordered, one of them was $100 more. I asked to cancel my order. It took two days and two more emails to get a cancellation confirmation email, promising that I'd receive the refund in 3-5 business days. Five business days pass and not refund. I email two more times, then get an email saying it'll be another 7-10 more days because that was their "process." I still haven't received my refund. What an absolute pain to deal with this guys. Not worth the hassle for sure.
• RK

  Roman Krupa

  Apr 26, 2026
  5.0
  Last week, my old Miele dishwasher finally gave up. I decided to go to WDC in Oxnard, where I met Aric. I explained that I needed a replacement and had the model number ready. When I asked him whether their installers were Miele-trained or certified, he said they were qualified. We also discussed the front panel—I have one from my old dishwasher, and it may fit. The whole transaction took only a few minutes, and it was a pleasant experience.
• CC

  Chris Carter

  Jan 10, 2024
  5.0
  I needed to replace my refrigerator that quit working and WDC in Oxnard is always my first choice for appliances. The experience from beginning to end couldn’t have been better. The staff that answer the phone are polite and helpful. Chanell was amazing and did everything in her power to help me find a refrigerator to fit my space with all the features I wanted. Chanell kept in contact with me to make sure everything was going according to plan and kept me updated onthe status of my order. Jesus made the delivery go perfectly. He and his coworker were very careful removing the old refrigerator. I was concerned that because the refrigerator was heavy it might scratch my wood floors. Jesus cheerfully used a shipping pad and plastic runners to protect my floors. Minutes after the installation I got a call asking me how the delivery was! Thank you Chanell and all your employees for top notch customer service!!
• TA

  Tony & Tammy Arnold

  May 25, 2022
  1.0
  BEWARE!! Bought a new lg fridge on a Monday it was delivered on Tuesday. Wednesday I contacted wdc because I believe it has a problem with airflow. They told me that if I was wrong I would have to pay for the service call. I agreed that if I was wrong I would pay for the call. They talked to other people that worked there, they looked up manual, they turned me every which way. Pretty much told me they would not send out a tech. Finally agreed to send a tech but they wouldn’t be able to send one until next week. (The guy I talked to earlier said he wouldn’t be able to get a tech out until tomorrow ) she only told me next week because she was angry. I have never had so many problems trying to get a tech out to look at an appliance before. If you purchase an appliance from them, hope that there is no problems with it because customer service is non existent once you purchase and walk out the door. They got what they wanted (your money) and there done. Wish I could give them 0 stars. I will purchase my appliance’s from now on from someone that has good customer service. They have none