Ortho Mattress

Reviews

• TG

  Tod Gordon

  May 29, 2021
  5.0
  Paul at the Moorpark Ortho store was unbelievably helpful to us. He was very patient in showing us several different mattress makes and firmnesses. Ended up getting the Tempur-Pedic Pro-Adapt (Soft) mattress that feels wonderful. I cannot thank him enough for going above and beyond in making our shopping experience so easy and pleasant. HIGHEST RECOMMENDATION!!
• OC

  Ofelia Castor

  Jul 8, 2020
  5.0
  Mr Marshall was very knowledgeable and polite. No pressure to buy. After checking another location, we chose to order here. Went in on a Friday and mattress was delivered the next morning. Sleeping soundly on my new king bed.
• ST

  Sue-Z M. Tatum

  Jul 31, 2018
  5.0
  Just bought a Fantastic mattress from Hank, and he is knowledgeable, and listened to all my Mattress needs as well as outstanding customer service! Thanks again Hank!
• JK

  Jeff Kooker

  Oct 13, 2017
  5.0
  If you are reading this because you are unsure, just go here. We went to four other mattress shops in Ventura County looking for a new mattress. We went to Sit & Sleep, The Sleep Shoppe, and two others. We stopped at the Ortho location in Moorpark on a whim, didn't even realize it was there (or that it would be that easy to get to) and we are glad we did. Paul (salesman) wasn't pushy AT ALL! The salesmen at the other stores pushed us to tell them our budget, then picked mattresses right at or above our budget. Paul just wanted to know what kind we liked and what we wanted. We tried a bunch out without looking at the prices, just based on us telling him what we liked about our old mattress, and found out the most comfortable one for us was about $100 UNDER our budget, and more than $300 less than the other stores cheapest ones. With the other shops, if you didn't want the astronaut foam or the bed that does your taxes for you, they treated you like you were nothing special. We got the cliche used car salesman vibe at those places. Guys lurking around, desperate to sell you a $2,000 mattress with the "premium premium plus gold package." Paul was friendly and polite enough that it was easy to remember his name. We really felt like it was zero pressure. There may have been other customers while we were there but we wouldn't have known with how attentive and "on it" Paul was. He never told us what was "the right bed" or what we "are supposed to like." All he cared about was that we got a good mattress that we would like and would get good rest on. If you're on a budget like we were, go here. Even if you aren't on a budget, still go here. Their warranty is legit. Their deals are legit. Their products are legit. And their customer service was amazing. If we need another bed, we have no doubt where we are going. Plus they have snacks and drinks. (:
• HW

  helen wright

  Sep 19, 2017
  5.0
  See Paul!!! I needed a good bed for a better price and Paul helped me tremendously. Back problems and a fixed income is a tough combo. Paul showed me a nice blend of quality, comfort and affordability and I got it right away. Thanks, Ortho and Paul

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