Lovesac

Reviews

• KM

  Kira Del Mar

  May 23, 2026
  5.0
  We got such great help from Andrew in choosing the perfect couch & chair for our new house. He was very knowledgeable on all the options and offered to move pieces around for us so we could try out just the right configuration, let us take the fabric out into the natural light to look at, etc. before deciding on what we wanted. A really nice experience from start to finish, and we can’t wait to see our new furniture!
• MH

  Miles Hechtman

  Sep 9, 2021
  5.0
  Excellent customer service! Excited to use the well engineered product.
• DM

  Dawn Martin

  Jul 2, 2019
  3.0
  Help! Pillow covers... OH, geez 1st covers to arrive were dove grey: Supposed to match Lovesac tags/logo which I don't want, they stick out! Does NOT match my custom fabrics. NO. I don't want those giant logo tags outside my pillows, with BIG “teal” zippers to match YOUR logo. Feels like a no brainier, I'll drive them over tomorrow or Monday for exchange, same dove grey, done right. Company tag is impossible for me to remove it's sewed in too well. I'm not paying for it to be fixed, tell me this will be fixed? “Logo Gray” ZIPPERS, and remove the BIG fabric logo! The zipper-pulls are perfect logo, size & as a zipper-pull, perfect. REMOVE the large fabric tags, they are awful & unnecessary. REMOVE "teal" big zippers & large logo! Dumbest marketing plan I've ever seen. Get it together. my sofa is around $9k, I shouldn't even have to think about it! It’s Marlin custom leather, with Dove Grey accent pillows. Elizabeth has pictures that I can’t post here. THINK about those with BRIGHT peacock color? Honestly, I’m having to do more work to get the right look. Who would EVER expect THAT?? *Elizabeth has been exceptional, I like everyone in the Corte Madera store. Extremely disappointed with the marketing gimmick. Love what I chose, so excited for it to be in my home. I should put Flamingos all over it, the way it is now. Sincerely, DM
• PK

  Patricia Redemeyer Knutson

  May 30, 2019
  5.0
  I ordered a Lovesac sofa and decided that being a little older, I would pay for the white glove service. All of the employees were very helpful, but I ran into a problem getting may white glove service. I called the Corte Madera Store and the Manager set up my white glove service. I needed my new sofa in the deep seating setup and the white glove people were very nice, but could not do it. I would say that some of this problem must have been my fault as to how I wanted the sofa setup. I was ready to give up when the STORE MANAGER CORTE MADERA CA. (ELIZABETH) volunteered to come over the bridge and drive to my home and personally put my sofa together the proper way. She is an absolutely amazing and competent Manager. She had my sofa put together in about 20 minutes. She was so amazing.Lovesac, please take good care of this Store Manager Elizabeth. She is invaluable to your company. Thank you so much Elizateth

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