Aptive Pest Control

Reviews

• US

  Udhay Sidhu

  5 days ago
  1.0
  I had a very disappointing experience with Active Pest Control. I signed a one-year agreement, and after completing the contract, they renewed my service without my proper authorization. When I decided to cancel because the service was ineffective, I was forced to pay a $200 cancellation fee, which I found completely unfair. The pest control service itself was very poor. The technician only sprayed around the front of the house and never performed a thorough treatment inside or around the entire property. Despite multiple visits, I continue to have a serious cockroach infestation in my kitchen and garage, as shown in the photos. The treatments did not solve the problem at all. I paid for a professional pest control service, but I was left with the same infestation and had to pay an additional $200 just to cancel. I wasted both my time and money. Based on my experience, I would not recommend Active Pest Control to anyone.
• JM

  James Morfin

  Jul 9, 2026
  1.0
  Alex came to my home and told me that the spray was pet friendly, that we can stay in the house while they spray and that they would leave mosquito traps in my back yard. They sprayed on July 3rd. My dog started vomiting that same day. My Asthma flared up and they left no traps. I called Alex and he told me we shouldn't of let the dog back in for at least half hour to an hour. I was never told that. Plus un 4th of July we were getting bit by mosquitos. I called to cancel and they still charges me $200. Be careful when dealing with them.
• KS

  Kimberly S

  Jul 7, 2026
  5.0
  Jetson was great. He gave about a 45 minute heads up of when he'd be arriving, which is better than "I'll be there in 5 minutes!" I have lots of special instructions/requests for our bug treatment. He was patient, listened and respected my requests.I liked that he asked me if, when he was done, would I like him to knock in the door, or just send a text, I chose a text. He did a great job! 🙂
• PA

  PiiE Avrie

  Jun 25, 2026
  1.0
  Worst pest control service I've ever experienced. They won't let you cancel their service without a fee even though their is no contract nor terms of agreement etc. They lie about a contract and when you ask to see it you are shown a to the "account page" but there is not place to cancel nor is there a link to the so called "contract" that no one actually signed. So I tried cancelling on the phone just to get the run around and threatened. So in response I started telling the techs when they text about being on the way, that I've been trying to cancel and not to show up.....and they have been great about respecting my wishes even though the company tries to reschedule the appointments without my say so. Then today after turning down 3 service tech in the past 2 months or so.....they had the nerve to have a tech show up with my house without warning thinking it was going to force my hand and make me accept the service. Nope sent her away also. Best part the text me a link to leave a review on the service from today even though I DIDNT EVEN GET A SERVICE. 😂😂😂 Lucky for me I have cameras all around my house and videos from today to prove I didn't have service and now I'm calling my bank to let them know of a possible fraud. Just in case any of y'all are having this same issue. Call your bank and notify them of the issue and you'll be all set to go. Also never go with a company who is this pushy and underhanded when it comes to a service. And if you are thinking of using them....do your research like I should have and the best place to start is reddit. Also, if a pest control service has to spray every 3-4 weeks ALL year around ..... Baby you getting scammed. Stop paying 100+ for a 5 service you can do yourself... when NEEDED!! You'll thank me later ☺️
• FQ

  Farhan Qadri

  Jun 24, 2026
  5.0
  I had an outstanding experience with Aptive Pest Control Setif! From start to finish, the service was professional, efficient, and customer-focused. A special thank you to Slade for his excellent sales support. He took the time to explain the services, answered all of my questions, and helped me choose the best solution for my needs without any pressure. I also want to recognize Madeline for providing exceptional customer service. She was friendly, responsive, and went above and beyond to ensure everything was handled smoothly. Her attention to detail and commitment to customer satisfaction truly stood out. The entire process was seamless, and I highly recommend Aptive Pest Control to anyone looking for reliable and professional pest control services. Thank you, Slade and Madeline, for making this such a positive experience!

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