Brand Certified
Lowe's Home Improvement
3.8(3079 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
2000 W Empire Avenue, Burbank, CA
91504, United States
Certified by Lowe's Home Improvement • May 17, 2026
(818) 557-2300
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/CA-Burbank/1144?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-1144-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Burbank, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 9:00 PM
Reviews
3.8
3,079 reviews
5 stars
1,515
4 stars
599
3 stars
273
2 stars
162
1 star
530
- CDConnor DeWolf4 days ago5.0One of the employees, Ian, went far out of his way to help me, and even got me a bandaid after I cut my finger on some glass. Stand up guy, and a good store.
- NNNancy5 days ago1.0Thursday May 14th, ordered for CURBSIDE a 50 POUND bag of sand. When I arrived around 7pm and parked in the designated spot, I could not check in via the received email or through the website. I installed the app and it would not even find the order. A helpful Lowe's employee told me I had to go inside, even though I ordered curbside. Fine. Went inside. The single bored individual at the returns section did not see me standing there wondering where to go. When I finally inquired, he sheepishly told me to follow the blue footsteps to the pickup area. At the pickup area was perhaps the least helpful employee I've ever encountered at a home improvement store. She had me punch in my phone number, pulled up my order, and pointed on the ground in the holding area my bag just sitting there. She asked me if I had a cart, and I told her this was supposed to be curbside. She said the guy who did it (A guy? 1 guy??) was busy and I had to wait. The woman had no interest helping me at all in any capacity. She just looked at me through her 2 inch long fake eyelashes whilr she tapped away unlrofessionally on her phone with her extra long fake nails. Nothing says home improvement like stick on nails. The guy never showed and I was forced to serve myself. A terrible experience and one that will prevent me from using their service again.
- AMA MMay 10, 20261.0Asked an associate for a recommendation, trying to build something and was just debating the size. I know plywood comes in 8x4. Don't know why men like to talk down to women. Maybe because I interrupted his flirting with the female associate. Gave me a rude "you're going to need plywood!" Which... that's where I was at, just debating which one would work better for my project. Needless to say I left. I'll spend my money on another day or in another place.
- EJemile juickMay 6, 20261.0Bought a bathroom vanity and top from Lowe's, the first one they delivered the top was damaged, Lowe's brought out two more 2 weeks apart they were damaged also. Now its going on 2 months and still no vanity top. So my wife and I are using our kitchen sink for daily bathroom needs. With no help in sight. Its terrible how they treat their customers. My wife and I are senior citizens with a bathroom without a working sink. Unbelievable the lack of attention this matter is getting.
- ARAllen RisheApr 29, 20261.0I purchased this Midea refrigerator from Lowe’s in June 2023, and after less than two years of normal use, the freezer developed cracks in the molded plastic interior lining where the drawer rails are built in. This is not a removable part—it’s part of the refrigerator’s structure. The damage makes the freezer drawer unusable. Midea reviewed the issue and confirmed: It is not repairable Replacement parts are not available However, no assistance was provided because the warranty had just expired. I also contacted Lowe’s customer service directly, but was advised that since the unit is over two years old, they are unable to offer any assistance. I expected a major appliance purchased from Lowe’s to last significantly longer than two years, especially without structural failure. This appears to be a design or material defect rather than normal wear and tear. I would welcome the opportunity for Lowe’s to review this situation and see if any goodwill solution might be available. Very disappointing experience.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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