At Waterfall Cleaners in Bakersfield we appreciate that clothes aren't just something you wear. Rather, they help define who you are and how you feel about yourself. And, for that reason, we use the most advanced cleaning methods available to bring new "life" into your wardrobe.
Our commitment to outstanding quality and customer service began when we opened our first store in 2002. We expanded our operation to 2 locations 2003 and we also have a pick up and delivery route to serve you. And while times - and fashion - have changed, one thing hasn't: our family's commitment to help you look your very best.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.