Nichols Appliance & Mattress Center

Reviews

• PP

  Patsy Parker

  Jul 16, 2026
  5.0
  We were helped today by Dakota who is very friendly and thorough in explaining Nichols's products. We picked the washer we wanted, paid for it and he delivered it a few hours later. We live very close to the store.
• MG

  Marie Graham

  Jun 25, 2026
  5.0
  They were helpful, not pushy! They guided me to the exact machine I needed in my price range. They came the next day and took away my broken washer and installed my new one expertly! These guys are a pleasure to do business with!
• CF

  Charlotte Frese

  Jun 17, 2026
  5.0
  After a service guy wasn’t able to fix my clothes dryer, I needed to buy a new one and he referred me to Derek Nichols at Nichols Appliance. I contacted Derek and he suggested a new one that he could deliver and set up the next day. I was so appreciative for his willingness to fit me in. He arrived on time, removed my old dryer and installed the new one in no time all. Very professional! I will certainly go to him for any future appliance needs, and I highly recommend him to anyone looking for new appliances.
• DT

  Desiree Teixeira

  Jun 17, 2026
  5.0
  Two words: Loaner Fridge! 🤯 Where other appliance stores failed us, Nichols went above and beyond! We really needed a black stainless steel side by side counter depth fridge and everywhere else was going to take anywhere from 2 weeks to a month. We had already given up and ordered something else online from Home Depot when we came across Nichols and their amazing team! It was all so easy and convenient! I was able to do the whole transaction over the phone without having to go in person and waste 2+ hours in store like we did at another local place. 🙄 Derek, whom I first spoke with, right away mentioned they'd give us a loaner fridge during our short wait for our new fridge and I was taken aback! A loaner fridge? The thought never crossed my mind, but how wonderful! I also spoke with a Dakota who was just as friendly and helpful as Derek and a couple of days later they brought us the loaner fridge on the day and time we had set and then less than a week later they brought and installed our new fridge without issue and great service, again on the day and time we had discussed - no waiting between a time frame of multiple hours - just a call as they were about to head over to make sure we were here at the time we agreed and then showing up 30 minutes later! I'm recommending everyone I know to Nichol's! I don't remember everyone's names that helped, but Thank you again to everyone there!
• DP

  Duncan Pryatel

  May 27, 2026
  5.0
  They are wonderful people that not only delivered but set up the washer and dryer I ordered. They even went out of their way to make a custom cable (with no extra charge) to accommodate my weird dryer plug in. I would definitely recommend them to anyone in need of new appliances.