Brand Certified
Lowe's Home Improvement
4.2(2468 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
13363 W. Grand Avenue, Surprise, AZ
85374, United States
Certified by Lowe's Home Improvement • May 17, 2026
(623) 975-6020
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/AZ-Surprise/1607
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Surprise, AZ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.2
2,468 reviews
5 stars
1,494
4 stars
470
3 stars
177
2 stars
92
1 star
235
- ALAllan LMay 9, 20265.0Lowes has a great selection, good customer service and they typically have what im looking for. I generally dont have an issue, associates are knowledgeable and if they do not know they find another associate that does. Store is clean and well stocked.
- CSCharles SpaldingMay 3, 20263.0Staff was helpful, but, they were out off the switch i needed. Went to Home Depot and got it.
- TNTyler NMay 2, 20264.0Pretty decent lowes as they had what I was looking for but we had to wait forever to get help cutting wood in store
- SSSteve SchlotterApr 24, 20265.0Glen in plumbing was very helpful and got me what I needed to fix my hose bib!
- RDRobert DornApr 21, 20261.0On April 21st Ai 12:15, we visited garden looking for a particular plant that was on sale. The employee who was watering at the time was at the area where the plant was at. We asked him if those were the plants that were on sale and his reply was a very unfriendly “I don’t know” . My wife found another employee asking for assistance who gladly helped. He too approached the man watering and asked if those were the yellow bells on sale. He too was met with a curt response and was told “ I already told them”. We managed to locate the plant we were looking for but the employee watering was extremely rude.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Surprise, AZ?
You can find appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, gardening equipment, kitchen and bathroom remodeling items, plumbing supplies, and more.
What are Lowe's Home Improvement's opening hours in Surprise, AZ?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Does Lowe's provide product installation services?
Yes, Lowe's offers various installation services including appliances, flooring, lighting, doors, cabinets, HVAC, and more.
Is Lowe's Home Improvement in Surprise, AZ involved in any community associations?
Yes, Lowe's is associated with Lowe's Toolbox for Education, Habitat for Humanity, Boys & Girls Clubs of America, SkillsUSA, and more.
What nearby stores and services can I visit along with Lowe's Home Improvement?
Nearby you can find Blue Rhino Propane Exchange, Minute Key locksmith, ALDI supermarket, Best Buy electronics store, and several beauty salons such as Ulta Beauty and Benefit Cosmetics BrowBar.
Are there nearby dining options near Lowe's Home Improvement in Surprise, AZ?
Yes, nearby dining options include Del Taco, Olive Garden Italian Restaurant, and Carl's Jr. fast food burger restaurant.
Which nearby facilities offer healthcare and wellness services near Lowe's Home Improvement?
Nearby healthcare facilities include Gentle Dental Grand Avenue, Southwest Dental cosmetic dentist, and assisted living at Chaparral Winds Assisted Living and Retirement home.
Brand Certified Facts from Lowe's Home Improvement
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