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Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(964 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our facility at 2816 W Thomas Road is no exception. Our Phoenix storage facility offers a large selection of unit sizes with convenient options like drive-up access and vehicle storage. Located near Thomas Rd and N 27th St, we're trusted by neighbors in Ti Pa Cu, Pierson Place Historic District, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
2816 W Thomas Road, Phoenix, AZ
85017, United States

Hours

Monday9:30 AM - 6:00 PM
Tuesday9:30 AM - 6:00 PM
Wednesday9:30 AM - 6:00 PM
Thursday9:30 AM - 6:00 PM
Friday9:30 AM - 6:00 PM
Saturday9:00 AM - 5:30 PM
SundayClosed
7/4/20269:00 AM - 5:30 PM
11/26/20269:30 AM - 6:00 PM
12/25/20269:30 AM - 6:00 PM
1/1/20279:30 AM - 6:00 PM

Reviews

4.8
964 reviews
5 stars
885
4 stars
33
3 stars
13
2 stars
6
1 star
27
  • JS
    Jay Seuell
    5 days ago
    5.0
    Jay was great person to work with thank you for your help see guys in the Future.
  • FC
    Francis Carino
    May 13, 2026
    5.0
    Corey went above and beyond with his service. I called in with a unique situation I needed help navigating and Corey helped me handle it from start to finish. He was patient, knowledgeable, and easy to work with. I was able to sign up for a unit on the same day. 5-star experience!
  • ST
    Shawn Thomas
    Apr 19, 2026
    5.0
    The monthly rent increases really help me get extra points on my credit card! And when I maxed it out and the bank refused to increase my limit, they suggested I just started donating plasma ten times a month!! Thanks, Extra Space.
  • AA
    Adele
    Apr 15, 2026
    1.0
    Unfortunately, I have to add to another recent review, as my belongings were stolen from this location as well. What’s most concerning is not just the theft itself, but the apparent lack of effective security systems or response, or lack of help or involvement from the staff. Situations like this shouldn’t be possible if proper access control, surveillance, and monitoring are in place. My $2,000+ worth of photography equipment, medical equipment, valuable art and other irreplaceable items are now gone. I would strongely recommend against using this facility.
  • ZW
    Zack Ward
    Apr 8, 2026
    1.0
    I would not recommend this Extra Space Storage facility. My trailer and dirt bike were stolen from this location during non-gate hours, when no one should have been allowed to enter or exit the facility. I personally saw security footage showing the burglars on the property, taping over the gate sensor so it would not close, cutting the locks on my trailer, and driving away with it. None of that appears to have triggered an alarm or prompted immediate security response, which is extremely concerning. I was also informed that the burglars were able to get into the facility after gate hours by calling the Extra Space national hotline and claiming they were locked inside, and that they were let in without proper verification. That is what makes this so disturbing: this happened at a time when the facility was supposed to be secured and no one should have been getting in or out at all. I was also told there had been a burglary the night before, which makes the lack of effective security even more alarming. Based on my experience, I do not believe this location provided adequate security for customers’ property, and I would strongly caution anyone against storing valuables here.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

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Certified May 17, 2026Yext Knowledge Graph
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