Extra Space Storage

Reviews

• AA

  Aaron

  3 days ago
  5.0
  Awesome experience, super quick and very affordable.
• PG

  Pretty Girl

  3 days ago
  1.0
  I am writing to formally complain about the ongoing maintenance and security issues at your storage facility. These problems have become consistent, unresolved, and unacceptable, especially considering the amount tenants pay for secure, climate-controlled storage. One of the biggest concerns is the repeated failure of the air conditioning in the climate-controlled areas. I specifically pay for a temperature-controlled unit to protect my belongings from extreme heat and potential damage. When the air conditioning is not functioning, I am not receiving the service outlined in my lease agreement, which I believe may constitute a breach of that agreement. In addition, the access doors and entry points to the facility are constantly malfunctioning and are often left open for extended periods of time. This creates a serious security issue and exposes the entire property to theft, vandalism, and unauthorized access. Tenants should not have to worry that anyone can walk onto the property at any time because the facility is unsecured. The elevators are also frequently out of service, making it difficult to access units and creating unnecessary inconvenience for customers, especially those with larger or heavier items stored upstairs. What is most frustrating is the apparent lack of urgency in addressing these repeated issues. These are not isolated incidents — they are ongoing problems that continue to impact tenants and the safety of their property. I am requesting immediate action to resolve these maintenance and security concerns, along with clear communication regarding when permanent repairs will be completed. Paying customers deserve a safe, secure, and properly maintained facility.
• MM

  Matt

  May 6, 2026
  5.0
  Complete and friendly service!!!! Very understanding and kind made business enjoyable!!
• JN

  Judy Nguyen

  Apr 28, 2026
  5.0
  Tina helped us sign up for a unit and was super helpful. This location is great since you can drive into the building. Tina was super considerate and made sure to find us the best location for the size we wanted.
• EC

  Eveee Cole

  Apr 22, 2026
  4.0
  Tina was amazing especially when my family had a medical emergency. She was attentive and understand and made my move in process a breeze. Furthermore my move out process was painless the customer service staff of that location made the check out pain less with no extra charges. I adore extra space storage and will continue to do business with them. The only concern I had was their air conditioning on the date of move out was not cold like I had expected so their could have been some maintence there ongoing not sure but all in all wonderful storage place! Thank you Tina!

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