American Furniture Warehouse

Reviews

• CG

  Cherry G

  1 day ago
  1.0
  Somehow my orginal review got deleted so reposting Employees only help if you look like you have money. I decided to check this place out. I just bought a new home and needed a lot of furniture. Decided to go today. I was there for an hour and decided to check out the couches , 7 Employees passed by me or stood near me and not 1 of them asked me if i needed help or if I've been helped. I finally decided half an hour later after looking in the whole area to find someone about the set i wanted to purchase. I figured let me go look at the bedroom set. Again, employees are around but are asking others if they need anything. I thought I'd check out other stores. Then i found this nice bench with Ottomans. I went searching for an employee a woman helped me and we went to computer bought it she said she would grab a cart for me because the display is all they had then another employee called her away she then said ask that gentleman there and he'll be able to help you out and assist you with taking it to your car since it was little heavy. I approached the guy, which was peter or paul, a heavy set mexican guy she suggested. He said Hi . I showed him where the bench was he asked, " Do you need help purchasing it?" I said no, i just purchased it, but this lady had to leave and said you might be able to help me with this. His exact words " NO I CAN'T HELP YOU SINCE IM NOT YOUR SALES REP" gave me my receipt and walked away with another employee. I was in shock. Another customer nearby asked me if he really just said that to me. i said yes, he did. He was shocked too and offered to help me carry it out of the store. I really regret buying the living room set from this company, especially if they are going to be hiring people like that. I suggest going to another furniture store that will have better customer service. Im glad i waited on buying the bedroom set and kitchen table.
• SL

  sh lorzadeh

  3 days ago
  5.0
  This was my first experience shopping at American Furniture. The prices are reasonable compared to similar places, and the staff are very friendly and helpful. With Dina’s help I was able to find exactly what I wanted. I’m very satisfied with my purchase.
• VT

  Verlyn Treangen

  4 days ago
  4.0
  Bought Hyde park Love Seat Was Delivered on the The 16th this week We Love it but We watched a Few Shows sitting on It.. For about 4 hours Mentioned to my Wife That I Had Smelled a Some Sort of Chemicals Smell like it was off Gassing The Love Seat, Woke up this Morning with Throat and Lung Irritation that Actually Woke me up from the Discomfort I wished they would Of Maybe Mentioned This I have gotten Some what better as the Day has progressed Running a Large Air Purifier Hopefully what ever they Treat there Products with During Manufacture Isn't Lingering... Temporary VerlynTreangen Sales Person Jhonnie was great Wished I would asked more Questions about How they Manufacturer there products Off Gassing ..etc
• SB

  Sarah Baker

  May 8, 2026
  5.0
  At the show room, we were able to quickly find a great consultant who helped find exactly what we wanted and made the entire process simple and straightforward. Delivery was prompt, couch was setup quickly and delivery crew were friendly and professional.
• AG

  A G

  May 4, 2026
  1.0
  Terrible terrible terrible. Told us our couch and dining room table would be back ordered for 4 weeks. No problem. 4 weeks rolls around and zero update. Finally someone says it will be at least 2 more weeks but we can’t be for certain. They didn’t even try to make it right they just said it happens 😂. Now I have 6 chairs of which 3 are wobbly. Place is low quality and I blame myself for trying to save money over Living Spaces or Ashley Furniture who actually have good quality items and customer service

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