In the summer of 1994 Enviropest was envisioned while eating donuts on S. Arkansas in Russellville. At that time the norm for pest control was a lack of professionalism and the image of a guy saturating your baseboards with smelly chemicals was common place. We wanted to change that image by using our knowledge of biology to no longer just control insect populations but eliminate them, without the use of those smelly chemicals. From that we developed our core values: 1. Pest Elimination not just control 2. Treat the customer respectfully, on time scheduling, no more waiting on a technician all morning and 3. A constant pursuit of professionalism from training and knowledge to shoe covers to protect the customers floors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.