Question 1

How do I find a product online?

Accepted Answer

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

Question 2

How do I check my order status?

Accepted Answer

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.

Question 3

How do I know if my order is ready to be picked up?

Accepted Answer

You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.

Question 4

How do I return or exchange an item?

Accepted Answer

Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us.  For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.

Question 5

How do I cancel an item from my order?

Accepted Answer

You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases.  Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel.  Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel.  Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.

Question 6

How do I locate information on recalls and product safety news?

Accepted Answer

Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.

Question 7

How do I place an order with a tax-exempt account?

Accepted Answer

Visit the customer service desk in store to apply for a tax-exempt account.

Question 8

It appears that I’ve been charged multiple times for an order. How can I resolve this?

Accepted Answer

These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.

Question 9

What products and services does Lowe's Home Improvement in Leeds, AL offer?

Accepted Answer

Lowe's offers a wide range of quality hardware products, building materials, appliances, tools, paint, flooring, outdoor equipment, and installation services for both DIYers and professionals.

Question 10

What are the store hours for Lowe's Home Improvement in Leeds, AL?

Accepted Answer

The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours.

Question 11

Does Lowe's Home Improvement provide delivery and pickup services?

Accepted Answer

Yes, Lowe's in Leeds offers both in-store pickup and delivery services for customer convenience.

Question 12

How can I check the status of my Lowe's order or know when it's ready for pickup?

Accepted Answer

You can check your order status online by entering your order number or logging into your MyLowe's account. When your order is ready for pickup, Lowe's will email you pickup instructions and store location details.

Question 13

What payment options does Lowe's Home Improvement accept?

Accepted Answer

Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.

Question 14

What are some services available at the Lowe's Leeds location?

Accepted Answer

Services include installation of appliances, cabinets, flooring, HVAC, generators, lighting, blinds, doors, roofing, and more, along with free delivery, haul away, and easy returns.

Question 15

How can I find Lowe's Home Improvement in Leeds, AL?

Accepted Answer

Lowe's is located at 8900 Weaver Avenue, Leeds, AL 35094.

Question 16

Are there any nearby places of interest near Lowe's Home Improvement in Leeds?

Accepted Answer

Nearby, you can find Blue Rhino Propane Exchange for propane supplies, Hardee's for quick meals, and the Taladega Speedway for entertainment and active life activities.

Question 17

How can nearby services enhance my visit to Lowe's Home Improvement in Leeds?

Accepted Answer

Nearby key and locksmith services like Minute Key and KeyMe Locksmiths can assist if you need keys or locks during your Lowe's visit, while hotels like Comfort Inn & Suites Leeds I-20 offer convenient accommodation options.

Question 18

What dining options are available near Lowe's Home Improvement in Leeds?

Accepted Answer

There are several dining options nearby including Logan's Roadhouse for American fare, Cracker Barrel Old Country Store for Southern cuisine, and Twisted Tenders for chicken and food delivery service.

Lowe's Home Improvement

Business Details

About

Details

Location

Hours

Reviews

Frequently Asked Questions About Lowe's Home Improvement