Brand Certified
Lowe's Home Improvement
4.2(1652 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
1600 Glenn Boulevard SW, Fort Payne, AL
35968, United States
Certified by Lowe's Home Improvement • May 17, 2026
(256) 844-6940
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/AL-Fort-Payne/1786
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Fort Payne, AL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.2
1,652 reviews
5 stars
963
4 stars
359
3 stars
133
2 stars
68
1 star
129
- ADAnnala DiorsMay 10, 20265.0I have been meaning to write this review, but have been so busy. However, I must let you know about the behavior of a Lowe's employee at your Fort Payne location. His name is David, and he first helped me buy an outdoor rug and then picked out a matching outdoor sun umbrella and chair cushions for my porch chairs. At my request, David exchanged umbrellas several times; he never complained. He exhibited professionalism throughout. In fact, he made jokes that caused me to laugh. I expended a lot more money with Lowe's on April 24, 2026, at store #1786 because David made sure I was able to locate the things I was looking for. I hope Lowe's employs more people like David. Because of him, I will no longer travel to other home improvement stores as I now know I can count on people like David to provide excellent customer service. PS: David, I have not forgotten about those pork chops you wanted:)
- JPJennifer PortschellMay 3, 20261.0I went in looking for security cameras talked to a lady very sweet and helpful she sent me to isle 8 went there and was looking asked for help opening the case about 10-15 minutes went by seen some more found some I wanted while still waiting on help and I seen the lady I needed helping helping someone else when asked for assistance she preceeded to tell me that 2 other people were ahead of me.....excuse me I been waiting between 30-40 + minutes for help. I left without my purchase I wanted and needed.
- MBmichael brownMar 4, 20261.0I called to find out if they had Boston ferns out yet, and of corse I found myself talking to a robot, I got information on everything but Boston ferns. A started asking to speak to an associate well you can imagine how that went. After at least 10 minutes I got a “customer rep”, I had better luck with the robot. I wish I’d ask her name so I could file a formal complaint. Out of frustration I hung up after 20 minutes. I could have drove there. B
- SLShannon LambertFeb 22, 20265.0Very helpful employees in paint department and door department.
- KPKevin PayneFeb 12, 20265.0Very helpful employees
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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