Brand Certified
Lowe's Home Improvement
4.0(1214 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
425 Merhar Avenue, Fairbanks, AK
99701, United States
Certified by Lowe's Home Improvement • May 17, 2026
(907) 451-4700
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/AK-Fairbanks/1985?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-1985-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Fairbanks, AK offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 9:00 PM
Reviews
4.0
1,214 reviews
5 stars
616
4 stars
280
3 stars
134
2 stars
53
1 star
131
- KRKelly RhoadsMay 13, 20265.0Your self check out cashier Lily is the sweetest lady . She is always nice and helpful. I have been working a yard project before my move and every time she helps me she is the nicest .
- BGBenjamin GibbsMay 9, 20264.0You actually get customer service. Unfortunately the only staffed checkout is at the pro side. I despise self checkout
- MDMary DahlbergMay 5, 20261.0I have attempted on several occasions to speak with a manager or supervisor and have NOT received a call back!! I had a horrible experience there and I want to bring it to their attention and at a minimum get an apology!! Day 3 and still no call back!! I will continue to post reviews u til I speak with someone at Lowe’s and explain my frustration with the customer service!!
- MDMary DahlbergMay 4, 20261.0Called today Monday 5/4 at 9am to speak with the store manager regarding my horrible experience from yesterday. He ( Mike) was supposedly busy and couldn’t come to the phone. I left all my information and requested a call back, NO Response!! NOT a good way to follow up with a customer!! I will be calling corporate tomorrow!! Called corporate and had to leave a message, unable to speak with a manager regarding the event! HORRIBLE Customer service!!!!
- MDMary DahlbergMay 3, 20261.0Just had the worst experience at Lowe’s! I literally left their store in tears, treated awful by the staff! I left over 700 dollars and walked at, after their employees made a mistake and then tried to blame it on me! The employee Renee from garden center tried to explain to the manager what happened but he didn’t care and didn’t listen to my side of it! We have been shopping there for over 15 years and I won’t step foot in there ever again!!!! Home depot customer service 10/10 and prices were a lot cheaper!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Fairbanks, AK?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, heating and cooling products, home décor, kitchen items, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, and more.
What are the store hours for Lowe's Home Improvement in Fairbanks?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's in Fairbanks offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my online order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also notify you of any status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's in Fairbanks?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, blinds, cabinetry, HVAC, roofing, fencing, and many more.
What languages are supported at Lowe's Home Improvement in Fairbanks?
English and Spanish are supported, with in-store translation services available for other languages.
Which popular restaurants are nearby Lowe's in Fairbanks for a meal before or after shopping?
Nearby restaurants include Friar Tuck's Hoagie House, Arby's, The Cheesehead Joint, Irashai Japanese Restaurant, Papa Murphy's, Sonic Drive-In, and Carl's Jr., offering a range of American, fast food, sushi, and pizza options.
Are there other stores near Lowe's where I can shop for electronics or mobile phones?
Yes, nearby stores include Verizon, GCI Store, and GameStop for mobile phones, telecommunications, and video games.
If I need propane or locksmith services near Lowe's, where can I go?
Nearby providers include Blue Rhino Propane Exchange for propane supply and KeyMe Locksmiths for locksmith services.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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