With over 20 years as an Alaskan-owned and operated company, Arctic Home has provided thousands of spas to homes throughout Anchorage, Eagle River, Kenai Peninsula and the surrounding communities. We service all makes and models across the state, with dedicated technicians committed to supporting customers for decades to come. As the exclusive Jacuzzi® and Sundance® dealer in Alaska, owning a spa from Arctic Home provides true peace of mind, with experienced service staff ready to handle even the most extreme Alaskan weather. Reliable service, exceptional quality, and Alaskan expertise—every time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.