Service is friendly and quick. I've had texarkana gravel delivered to my house, and picked up some in my truck. It's a beautiful product at a great price.
PH
Patrice Henson
Aug 1, 2025
5.0
I have not been able to use the business as I do not live close but, I had a flat tire on I20 and took the first exit and turned into the first business I found. This one!! Jesus came out and helped me put on my spare and told me where to go to get it fixed. If I mo e this way I will be using them. That’s customer service without being a customer!!!
RH
Randy Martin Hurtado
Sep 26, 2024
1.0
Complete waste of time. My builder sent me to this yard to look at Travertino pavers. I called ahead and they told me they not only had it but they had several different colors to look at. We drove 45 minutes here only to find out their staff is lazy and sent us on a wild goose chase only to tell us they only have a single color to look at. Take your money elsewhere
JT
James Turner
Apr 11, 2024
5.0
Place was great, Alexa was willing and able to answer all my questions and maintained professionalism while juggling different customers and calls.
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How do I create an online account with SiteOne Stone Center?
To create an online account, complete the Request an Account form on the SiteOne website. You'll need your SiteOne customer number. If you are not currently a customer, call 1-800-SITEONE (1-800-748-3663) to become one.
Are all products from SiteOne Stone Center available for purchase online?
Yes, the majority of products are available online. If you cannot find a specific item, you can add a note during checkout or contact the local branch for assistance.
How can I place an order with SiteOne Stone Center?
Log in to your account, confirm your selected branch, add products to your cart, and proceed to checkout. You can choose to pick up your order at the branch or have it delivered.
Does SiteOne Stone Center offer local delivery?
Yes, local delivery is available for most orders within 60 miles of the branch. Delivery charges may apply.
What do I need to bring when picking up an order at SiteOne Stone Center?
Bring a government-issued photo ID and your order number or the Order Ready notification email to pick up your order.
How long will my order be held at SiteOne Stone Center for pickup?
Orders remain available for pickup for up to seven days from the first Order Ready notification. Orders not claimed after seven days may be canceled.
What are the operating hours of SiteOne Stone Center?
SiteOne Stone Center is open Monday to Friday from 7:00 AM to 4:00 PM, and Saturday from 7:30 AM to 11:30 AM. The center is closed on Sundays and certain holidays like January 1st.
Are there any dining options near SiteOne Stone Center?
Yes, nearby dining options include Fish Creek (seafood restaurant), Los Vaqueros (Tex-Mex and Mexican restaurant), Cork & Pig Tavern (American restaurant), and The District at Willow Park (restaurant).
What nearby places can I visit for lodging or apartments when visiting SiteOne Stone Center?
Nearby apartment complexes such as Canvas at Willow Park and The Gates at Meadow Place offer lodging options if you're visiting the area near SiteOne Stone Center.
Which local services near SiteOne Stone Center might be useful for customers?
Customers might find local services helpful such as Willow Park Hardware Inc, UPS Authorized Shipping Provider for courier services, Grounds For Hounds Veterinary Clinic, and Baylor Scott & White Primary Care for medical needs.