Brand Certified
Lowe's Home Improvement
4.1(2229 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3301 Kell Boulevard, Wichita Falls, TX
76308, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(940) 692-9955
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/TX-Wichita-Falls/0075
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Wichita Falls, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,229 reviews
5 stars
1,233
4 stars
501
3 stars
217
2 stars
90
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Product Availability
Customers generally found a good selection of products, but some reported difficulty in locating items and receiving assistance.
Checkout Experience
Many customers expressed frustration with self-checkout options and long wait times, especially during busy hours.
Store Organization
Several reviews mentioned disorganization within the store, making it difficult to navigate and find products.
Credit Card Issues
Numerous complaints about high interest rates and poor customer service related to Lowe's credit card.
- HHHelena HerbstFeb 17, 20265.0This is the friendliest Lowes I been into in a long time. People that work there actually smile and genuinely seem to want to help.
- BWbilly ray w.Feb 2, 20261.0Absolutely makes no sense to park on the side where customer service is an not be able to go back out the door so you have to walk to the other side of the store go out the other door then walk in the cold across the parking lot to your car would be a lot easier. If you could come out the door you came in instead of it being an emergency exit. Once you get into the store
- GJGeorge Schmith (Jord)Feb 2, 20265.0It's a harbor freight, what's more to say?
- KSKammy SandersJan 29, 20261.0The employee Cassidy is the rudest person I’ve ever met
- KKKennedy KeeverJan 23, 20265.0There is a man named Matt at the Lowes in Wichita Falls, TX who went above and beyond to help me find a refrigerator to take home the day before a big ice storm hit (1/22/26). He was so incredibly helpful, kind, and willing to help us out - even if it meant physically going back into the warehouse to see if anything else was in stock that we might like better for my house. We appreciated his help and kind attitude, and we hope the store owner recognizes his excellent work ethic. Thank you, Matt!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Wichita Falls?
You can find quality hardware products such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor & gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Wichita Falls?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Holiday hours vary; for example, the store is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's in Wichita Falls offers both in-store pickup and delivery services for customers.
How do I check my order status or know when my order is ready for pickup?
You can check your order status online by entering your order number or logging in to your MyLowe's account. You will receive an email with pickup instructions and the store location when your order is ready.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Where is Lowe's Home Improvement located in Wichita Falls, TX?
The store is located at 3301 Kell Boulevard, Wichita Falls, TX 76308, United States.
Are there any nearby places I can visit after shopping at Lowe's Home Improvement?
Yes, nearby you can visit Texas Roadhouse for a steakhouse dining experience, The Loft Marketplace for clothing, and Lookin Good Spa Medi Spa and Hair Salon for relaxation and beauty treatments.
How can nearby businesses like Blue Rhino Propane Exchange assist me when visiting Lowe's?
Blue Rhino Propane Exchange, located nearby, can help you safely exchange propane tanks for your outdoor grills or equipment purchased at Lowe's, providing convenience for your home improvement needs.
Is there a nearby key and locksmith service near Lowe's for any security needs?
Yes, minuteKEY and Minute Key are nearby key and locksmith services that can assist with key duplication or lock services which may complement your home improvement projects.
What are some professional services offered by Lowe's in Wichita Falls?
Lowe's offers installation services including appliances, blinds, cabinets, carpet, countertops, decking, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, windows, roofing, fencing, and flooring installations.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website