Business Details
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Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStools
Furniture Row® Black Friday Furniture Super Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 11/27.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,004 reviews
5 stars
891
4 stars
56
3 stars
24
2 stars9
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful without being pushy.
Sales Experience
Many reviews highlighted a low-pressure sales environment, allowing customers to browse comfortably and ask questions when needed.
Product Quality
While most customers were satisfied with the furniture quality and selection, there were some complaints regarding specific items, particularly beds.
Efficiency
Customers appreciated the quick and efficient service during the purchasing process, including order processing and delivery.
Staff Knowledge
Sales associates were frequently noted for their extensive product knowledge, helping customers make informed decisions.
- GNGerry Nysten3 days ago5.0We actually just moved to Wichita Falls Tx. But this time we'd decided to get new furniture . Now understand we had just drive 407 miles and signed for the property. Had unloaded some items .then went looking around. Flat out got ignored at the fist place we stopped (guess we didn't meet the salesperson standard ). Saw furniture row and stopped by. Started in Denver mattress and finished in furniture buying from both areas. Both sales people both helpful and professional. So thanks for not ignoring the older disheveled slow walking couple. Heck even happily bought more then we first planned.
- DCDonna Campbell6 days ago5.0The salesperson was excellent answered all my questions with no problem was able to buy a recliner chair that my husband always wanted I'm very happy with everything
- SRSandra RoofNov 18, 20255.0I was very happy and pleased with Kaden Parker. He was very patient with me when showing and telling me about what I was looking for. When I came back to order what wanted he even came in to do all the paperwork even though he was off work. Thank him for being so nice. Sandra Roof
- CNClint NealNov 16, 20253.0When the electric reclining loveseat was delivered they didn’t sent the correct power adapter. I live 40 miles from the store so the delivery guys said the warehouse mgr would be bringing the correct one. Not sure if it will be delivered or if I will have to make a trip to get it. Hopefully they will make it right.
- SJScuba Steve JohnsonNov 11, 20251.0My wife and I went shopping for a recliner. We walked around and sat in multiple chairs for about 40 minutes. Found the power recliner I like. But not one person approached us. So we left. We went to Home Zone furniture and were very well taken care of by Tucker.
Frequently Asked Questions About Furniture Row
Where is Furniture Row located?
Furniture Row is located at 3717 Call Field Rd., Wichita Falls, TX 76308, US.
What are the operating hours of Furniture Row?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
What types of products does Furniture Row offer?
Furniture Row offers a wide variety of products including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, home entertainment and office furniture, lamps, mirrors, dressers, beds, linens, rugs, and home accents.
Does Furniture Row provide delivery and financing services?
Yes, Furniture Row offers delivery and financing services to assist with your purchases.
What payment options are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking available.
What are some nearby furniture stores around Furniture Row?
Nearby furniture stores include Oak Express, Denver Mattress, Sofa Mart, and Sleep Number, offering additional selections you may want to explore during your visit.
Are there dining options near Furniture Row for a meal before or after shopping?
Yes, nearby restaurants include Logan's Roadhouse, Hooters, Chili's Grill & Bar, It's Just Wings, Japan House, and Chick-fil-A Wichita Falls where you can enjoy a meal before or after shopping.
Where can I find healthcare services near Furniture Row?
Nearby healthcare providers include Aspen Dental, Motto Clear Aligners, Children's Dentistry of Wichita Falls, Texas Medical Allergy Chiropractic, and TMAC for dental and chiropractic care.
How can I contact Furniture Row for customer service or support?
You can reach Furniture Row customer service via email at customerservice@furniturerow.com or by phone at +1 940-691-0235.