Customers consistently praised the helpfulness, knowledge, and friendliness of the sales staff, highlighting their low-pressure approach.
Product Knowledge
Sales associates demonstrated a strong understanding of the products, providing detailed information and assisting customers in making informed decisions.
Shopping Experience
Many reviews noted a pleasant and efficient shopping experience, with customers appreciating the variety of selections and good prices.
Delivery Issues
Some customers reported issues with delivery, specifically regarding incorrect items or missing parts, indicating a need for improvement in this area.
JG
Jason Guerra
4 days ago
5.0
Anibal was really great and super helpful!
CM
Chris Mileusnic
Jan 4, 2026
5.0
Adam was super knowledgeable, not pushy, and provided excellent customer service and advice!
DC
Daniella C.
Jan 3, 2026
5.0
Kayla was very patient with me when choosing a recliner. There are so many options and she was very helpful describing all of them to me. I will definitely shop here again because of her.
BB
Barnabas Blackwelder
Dec 26, 2025
5.0
Great shopping experience. Go see Kaden for anything you need!
ND
Nancy Dickinson
Dec 18, 2025
5.0
What an awesome experience at Furniture Row in Wichita Falls, TX! Was looking for a gift card for furniture and had checked 3 stores and they didn’t offer gift cards. Stopped at Furniture Row and the Sales Rep helped me immediately! He was extremely knowledgeable of each furniture item I looked at so that I could decide how much the gift certificate should be. He realized I was retired military and buying the card for an active military member, so he explained that they have military discount and how that will work with the card. Thank you so much for making the process friendly, helpful and awesome!!
Furniture Row is located at 3717 Call Field Rd., Wichita Falls, TX 76308, US.
What are the operating hours of Furniture Row?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
What types of products does Furniture Row offer?
Furniture Row offers a wide variety of products including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, home entertainment and office furniture, lamps, mirrors, dressers, beds, linens, rugs, and home accents.
Does Furniture Row provide delivery and financing services?
Yes, Furniture Row offers delivery and financing services to assist with your purchases.
What payment options are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking available.
What are some nearby furniture stores around Furniture Row?
Nearby furniture stores include Oak Express, Denver Mattress, Sofa Mart, and Sleep Number, offering additional selections you may want to explore during your visit.
Are there dining options near Furniture Row for a meal before or after shopping?
Yes, nearby restaurants include Logan's Roadhouse, Hooters, Chili's Grill & Bar, It's Just Wings, Japan House, and Chick-fil-A Wichita Falls where you can enjoy a meal before or after shopping.
Where can I find healthcare services near Furniture Row?
Nearby healthcare providers include Aspen Dental, Motto Clear Aligners, Children's Dentistry of Wichita Falls, Texas Medical Allergy Chiropractic, and TMAC for dental and chiropractic care.
How can I contact Furniture Row for customer service or support?
You can reach Furniture Row customer service via email at customerservice@furniturerow.com or by phone at +1 940-691-0235.