Lowe's Home Improvement

4.2
1829 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Weslaco, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1015 E Expressway 83, Weslaco, TX
78596, United States

Hours

Reviews

4.2
1,758 reviews
5 stars
1,057
4 stars
371
3 stars
124
2 stars
67
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, citing difficulty in finding assistance and unhelpful staff.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over items being out of stock or mispriced.

Store Cleanliness

The store was generally noted as clean and well-organized, although some customers mentioned specific areas needing attention.

Delivery Issues

Numerous complaints were made regarding delivery delays and poor communication about order statuses.

Helpful Staff

While many reviews highlighted unhelpful staff, there were positive mentions of specific employees providing excellent assistance.
  • JG
    Jennifer Garcia
    Nov 16, 2025
    5.0
    I had a great experience at Lowe’s last night 12/15/25 before closing! I was assisted by Miguel, who was extremely knowledgeable and helpful. My husband and I went in for paint for both walls and laminate cabinets, and he guided us through the right products, colors, and techniques. He even shared helpful tips for painting laminate so we could get the best, long-lasting results. His customer service, patience, and expertise made the process easy and stress-free. Thank you, Miguel — we appreciate your help! Highly recommend!
  • EA
    Edibaldo Arce
    Oct 26, 2025
    1.0
    Nadie se acerca a ayudar
  • LL
    Leslie Lopez
    Oct 14, 2025
    5.0
    Went in clueless, but Ram & Omar helped me with all my questions :) thanks guys for being so kind!!
  • AF
    Alejandro Fajardo
    Oct 11, 2025
    1.0
    Today was the last straw that broke the camel back. I’ve had repeated issues at this store, especially when it comes to their discount signage. More than once, I’ve picked up items clearly marked as 50% or 75% off, only to be told at the register that the discount doesn't apply. This always leads to back-and-forth between the cashier and a floor associate, wasting my time. I’ve even gotten into the habit of taking pictures of the signs because this happens so often. Today, I went to buy a whiskey barrel that was marked 75% off again they had to verify as the register was showing full price, once they verified that I had another issue , originally I went in to this store to check on an inflatable item that showed as out of stock online. To my surprise, I found the last one available in-store and decided to buy it. The item was marked as 50% off, but the store refused to honor the discount. I spent about 20 minutes waiting as they "checked" on the issue. In that same time, I placed an order online for the same item at the Pharr location, where they did honor the sale and had my order ready for pickup before Weslaco even gave me an answer. When they finally said they could NOT offer the discount, I let them know it was too late, I’d already bought it from Pharr. The whole experience just confirmed what I’ve known for a while: this Weslaco location is too much of a hassle. I live in Weslaco, but from now on, I’ll make the drive to Harlingen or Pharr. It’s out of the way, but it’s worth it to avoid the constant inconvenience at this store.
  • EL
    Esteban Lomas
    Oct 8, 2025
    4.0
    Went to Lowes to get a couple items and was helped to find them by two different dept. employees who seemed to be well informed aboit their items and where they can be found. Otherwise, no problem. Since I am Disabled and a Veteran, I enjoyed parking close to the entrance which unfortunately not all businesses do for us (look for it, the place those spaces further way, way to go Lowes.. And that's why I left your competitors!).

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.