Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Webster, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,793 reviews
5 stars
998
4 stars
360
3 stars
152
2 stars
68
1 star
215
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some employees provided excellent service while others were reported as rude or unhelpful.
Product Availability
Customers experienced issues with stock levels and online inventory accuracy, leading to frustration.
Store Cleanliness
The store is generally reported as clean and well-stocked, contributing to a pleasant shopping experience.
Delivery Issues
Several customers reported problems with delivery schedules and communication regarding their orders.
Helpful Staff
Many reviews highlighted specific employees who went above and beyond to assist customers, enhancing their shopping experience.
- RPReynel Perez6 days ago5.0Lows is a very great place to shop.
- MSMiquelle SwintonNov 5, 20255.0Staff are always nice here, never had an issue with feeling welcomed. A plus is that there are usually some pretty cool plants on clearance
- SPShe's piscesNov 1, 20251.0Staff follows from aisle to aisle without offering assistance
- AAA AOct 18, 20251.0I've had multiple bad experiences at this lowes but the latests one wins. Eda from appliances was extremely rude to us. I was ready to purchase a washer. She had 2 in the back (in the store) but didnt i formed us, i stead she said I had to wait 2 days for it to be delivered to my house and that I had to pay the delivery fee. She didnt tell us she had them available at the store even after I told her I had the flat bed ready in the parking lot and I needed it today. She literally lied to us with a straight face. I walked away and returned 10 min later and another gentleman helped us and he did tell us about the available washers in the store. He went to the back, brought one of tgem and we were able to purchase it and take it home that same day. When I asked Eda who was standing next to him why she didn't tell us she had it in the store, she said she was feeling lazy and admitted to have lied. She said "I have more experience than my co-worker and should have been truthfull". She just didnt want to walk to the back. Also the way she chews gun with her mouth full open was so anoying.
- 111/2CuppOct 14, 20254.0I had gone in early afternoon 11:a/12 p.m. ish. The store was busy but not that busy. Traffic was light parking available. The place was easy to find. They have handicap parking as well. I was looking for a certain item so there was a store member and I'd ask him for help. He wasn't quite sure where to look or if they had the item and sure enough he went to another member and asked him they were both very friendly and polite. Very helpful!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Webster, TX?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment suitable for both beginners and professionals.
What are the store hours for Lowe's Home Improvement in Webster, TX?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures and adjusted times on specific dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
Which payment methods are accepted at Lowe's Home Improvement in Webster, TX?
Payments can be made using American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are sent for any status changes.
What is the process to return or exchange an item at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting the return in your Order History online, while in-store returns require proof of purchase at the customer service desk.
Are there any nearby services or stores that could be useful when visiting Lowe's in Webster?
Yes, nearby you will find Minute Key for locksmith services, Blue Rhino Propane Exchange for propane needs, and Pro Plumbing in Webster TX for plumbing services, which can complement your home improvement projects.
What dining options are available near Lowe's Home Improvement in Webster, TX?
Nearby dining options include Water Oak Cafe & Bakery, Panera Bread for sandwiches and salads, Poke Chef for Hawaiian cuisine, and TGI Fridays offering bar and restaurant services.
If I'm at Lowe's, where can I find office supplies or printing services nearby?
Staples is located nearby offering office equipment and printing services, making it convenient to handle office needs along with your home improvement shopping.
How can I find products online or cancel items from my order at Lowe's?
You can find products online by searching with keywords, item numbers, or brands. To cancel items that haven't shipped or been picked up, sign in to your MyLowe's account, choose your order, and select the cancel option for the desired item.