Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Webster, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,806 reviews
5 stars
1,004
4 stars
365
3 stars
152
2 stars
68
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for their helpfulness, others are criticized for rudeness and lack of knowledge.
Product Availability
Customers frequently reported issues with product availability, including items listed as in stock but not found in-store.
Delivery Issues
Numerous complaints about delayed or mishandled deliveries, with customers expressing frustration over poor communication regarding their orders.
Store Environment
The store is generally described as clean and well-stocked, but some customers noted difficulties navigating due to crowded aisles.
Positive Experiences
Several customers shared positive experiences with specific employees who provided exceptional service, highlighting the potential for good customer interactions.
- KVKeith Erwin (Vaelkyrie)Jan 2, 20265.0I love this mural!
- RNRalph NaderDec 17, 20251.0This company uses Flickr cameras to track people coming in and out of the store. You dont have anyone's permission. Keep your tools etc.
- GDGofarit DonDec 16, 20254.0Filtrete12x12 ac filters $5.97 not in stock but still showing on the web
- DDD K (DWK)Dec 15, 20255.0Lowe's has items that Home Depot does not carry.
- CCChrisDec 9, 20251.0They actually called me and said the item I ordered was there but not the same price I paid and I’d have to pay more or not get it. I refused and said this was unacceptable and I wanted my item delivered for what I paid. It arrived 2 days late and looked like someone dragged it down the street. When I called to report it, they said I’d have to drive there and exchange it. When I said they needed to pick it up and deliver a new one, they put me on hold and never came back to the line. DO NOT SHOP HERE!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Webster, TX?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment suitable for both beginners and professionals.
What are the store hours for Lowe's Home Improvement in Webster, TX?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures and adjusted times on specific dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
Which payment methods are accepted at Lowe's Home Improvement in Webster, TX?
Payments can be made using American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are sent for any status changes.
What is the process to return or exchange an item at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting the return in your Order History online, while in-store returns require proof of purchase at the customer service desk.
Are there any nearby services or stores that could be useful when visiting Lowe's in Webster?
Yes, nearby you will find Minute Key for locksmith services, Blue Rhino Propane Exchange for propane needs, and Pro Plumbing in Webster TX for plumbing services, which can complement your home improvement projects.
What dining options are available near Lowe's Home Improvement in Webster, TX?
Nearby dining options include Water Oak Cafe & Bakery, Panera Bread for sandwiches and salads, Poke Chef for Hawaiian cuisine, and TGI Fridays offering bar and restaurant services.
If I'm at Lowe's, where can I find office supplies or printing services nearby?
Staples is located nearby offering office equipment and printing services, making it convenient to handle office needs along with your home improvement shopping.
How can I find products online or cancel items from my order at Lowe's?
You can find products online by searching with keywords, item numbers, or brands. To cancel items that haven't shipped or been picked up, sign in to your MyLowe's account, choose your order, and select the cancel option for the desired item.