Hobby Lobby

4.5
2309 reviews

About

Home Goods StorePicture Frame ShopCraft StoreScrapbooking StoreCraft SuppliesFabric StoreArtificial Plant SupplierNeedlework ShopWedding StoreHobby Shop
The holidays have arrived at Hobby Lobby with Fall Decor, Fall Party, Fall Crafts, Christmas Decor, Christmas Trees, Christmas Party & Tableware, Christmas Floral, and Christmas Crafts now available. Come visit us at 20091 Gulf Freeway, Webster, TX 77598 for all things Home Decor, Seasonal, Crafts, Art, Custom Framing, Jewelry Making, Fabric and Party Supplies. Shop from anywhere with us online. Hobby Lobby has everything you need to Live a Creative Life!

Details

  • DeliveryNot available
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Hobby Lobby
20091 Gulf Freeway, Webster, TX
77598, United States

Hours

Reviews

4.5
2,309 reviews
5 stars
1,568
4 stars
474
3 stars
150
2 stars
49
1 star
68

What are people saying?

AI-generated from recent customer reviews

Store Organization

Customers appreciate the large, organized layout with a variety of items, although some noted empty shelves.

Customer Service

While many praised the friendly and helpful staff, there were several complaints about rude management and inconsistent service.

Checkout Experience

Long wait times at checkout were frequently mentioned, with calls for more cashiers during busy periods.

Product Variety

The store is recognized for its wide selection of crafting and home decor items, though some customers expressed disappointment over specific unavailable brands.

Cleanliness Issues

Several reviews highlighted concerns about the cleanliness of the bathrooms and the store's overall tidiness.
  • BA
    Buddy Alton
    Nov 17, 2025
    4.0
    Lots of hobby items and folks who know what is where.
  • JM
    Judy M.
    Nov 14, 2025
    5.0
    OMG Esme thank you for all your help. this store has always being one of my favorite crafting stores the selection they offer is always maintained and organized their costumer service is also very kind n welcoming. However i just want to let management know they have a young lady by the name of Esme red hair piercing that goes out of her way to help and make the shopping experience at hobby lobby that much better. Sometime in June i came in ask if i could get help with flowers they had no one in the department. Esme was in the register couple minuts later she was pushing a card n came over apologized for the lack of help n made sure we got the items we need 👌. This week we came in to get out Christmas items try to get help with pillows in the top wall waited for about 30 min no help came. On our way out we run into Esme. She remembered us and when in told us she would meet us at the wall got us the pillows we need and Garland. The is amazing thank you Esme foe for your help
  • SC
    Steve Cutrer
    Nov 13, 2025
    5.0
    My family's favorite place to spend a Saturday morning. Always well stocked and clean. This is our go-to for holiday decorations.
  • DT
    Douglas Taylor
    Nov 12, 2025
    5.0
    This place never lets you down! What an amazing selction! You gotta experience it yourself.
  • SM
    Sarah Maryella
    Nov 10, 2025
    1.0
    I want to start by saying, I have never written a bad review in my entire life.. but my experience at the Webster Hobby Lobby today while I was making a return had me feeling like I was a criminal or in trouble for returning what didn’t work for me. I was working on a very large project and over a month I probably made over $1,000 in purchases and I had various “leftovers” I needed to return. I had it all in 1 bag and had 3 receipts (I was missing 1). I started out by telling the older cashier Elma that was going to help me: “I’m sorry this may be a little complicated I have multiple receipts and I think I’m missing 1.” I emptying my bag in the counter and come to realize that one of the natural floral items had left a bunch of little pieces on a candle I was trying to return and she immediately scolded me on how I had ruined the candle and not to do that and I said ok no problem it was an accident. If I couldn’t return the candle i understand. Then she starts looking for my items in the receipts and the first item she grabbed she couldn’t find in the receipt (I’m convinced that it was checked out incorrectly in the first place) and she says “women you didn’t bring the right receipts.” As she was not joking, this honestly offended me for her to speak to me and call me “women”. The overall experience was horrible and I was dreading making the return in the first place because I have anxiety. I feel like Miss Elma should not be on the returns because her customer service is lacking.

Frequently Asked Questions About Hobby Lobby

What products can I find at Hobby Lobby in Webster, TX?

Hobby Lobby offers a wide range of products including Home Décor, Craft Supplies, Art Supplies, Scrapbooking materials, Frames, Fabric, Floral Supplies, Wedding Supplies, Jewelry Making materials, Party Supplies, and Baking Supplies.

What are the store hours for Hobby Lobby in Webster, TX?

Hobby Lobby is open Monday through Saturday from 9:00 AM to 8:00 PM and closed on Sundays. Holiday hours may vary; for example, on December 24 and 31, the store closes at 5:30 PM, and it is closed on Thanksgiving and Christmas Day.