Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Weatherford, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,624 reviews
5 stars
881
4 stars
376
3 stars
135
2 stars
68
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rudeness and lack of assistance from staff.
Product Availability
Customers appreciated the wide selection of products and often found everything they needed.
Store Cleanliness
Some reviews mentioned cleanliness issues, particularly in the garden and bathroom areas.
Staff Helpfulness
While some employees were praised for their helpfulness, others were noted as unhelpful or unfriendly.
Delivery Issues
Several customers experienced problems with delivery services, including damaged items and poor communication.
- LSLindsey StanleyNov 16, 20255.0I absolutely appreciate the associate Deborra at the Lowe’s in Weatherford! She is usually in the garden center as of lately. She always greets with a genuine smile and hello! She is knowledgeable about her job and always kind and professional! Multiple times she has gone above and beyond ensuring she answers my questions. It is not the norm now days to have an employee with such a helpful disposition! Well done Deborra keep up the great work! A job well done deserves recognition! Your customers appreciate you
- QBQuentin BakerNov 10, 20251.0Items are not where the app/website says they are. When checking out, cashiers (two different ones) ask "did you find everything you were looking for", but they dont care to follow up when you say "no." I was told "that doesn't surprise me!"
- JBJ S BNov 4, 20254.0We dropped in for a few small items (stepping stones, rope, spray paint). We're able to get in and out quickly. Friendly service.
- AJAlejandro Herrera JrOct 30, 20251.0Horrible customer service! Although they resolved our issue, Bridget (Manager) and Christina were rude and unfriendly. I would have never thought Lowe's employees would treat 27 year retired military like this! The lady before us received a 5 star treatment, not us.
- CCCoryOct 28, 20251.0The pickup customer service is absolutely terrible. Checked in, nobody brought it out. I went in, waited, a guy came, no apology for the wait, then once he brought it out, no eye contact or verbal interaction. No "thank you, have a good day", nothing. It's crazy how some businesses stay in business. I realize Lowe's could care less about my review, just FYI for others interested in using the pickup service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, kitchen remodeling essentials, gardening equipment, tools, flooring, paint, and outdoor furniture.
What services are available at Lowe's Home Improvement in Weatherford, TX?
Services include appliance installation, flooring installation, door and window installation, decking, HVAC, lighting and ceiling fan installation, and more to assist both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Weatherford?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours as noted on their website.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I find a product or check my order status online?
You can search products by keyword, item number, brand, or department on their website. Order status can be checked online by entering your order number or logging into your MyLowe's account.
What payment options are accepted at Lowe's Home Improvement?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are any nearby places useful when visiting Lowe's Home Improvement in Weatherford?
Yes, nearby places like Blue Rhino Propane Exchange can assist with propane needs, and Minute Key offers key and locksmith services if needed during your visit.
What dining options are available near Lowe's Home Improvement?
Nearby restaurants include Pizza Hut, Starbucks, Chick-fil-A, and Sonic Drive-In, ideal for grabbing a meal or coffee before or after shopping.
Are there any pharmacies or medical services close to Lowe's Home Improvement?
Yes, CVS Pharmacy and Weatherford Advanced Dentistry are nearby, providing pharmacy and dental services.
How can customers contact Lowe's Home Improvement for support?
Customers can reach out via phone at +18177571000 or email at customercare@lowes.com for any assistance.