As the trusted home improvement store near you, Lowe’s in Weatherford, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others, particularly managers, were criticized for being rude and unhelpful.
Product Availability
Customers generally found the store well-stocked and able to provide the items they needed, although there were instances of items not being where they were expected.
Management Issues
Several reviews highlighted problems with management, particularly regarding knowledge and customer interaction, leading to frustration among customers.
Positive Employee Interactions
Many customers expressed appreciation for specific employees who went above and beyond to assist them, indicating that individual staff members can significantly enhance the shopping experience.
Store Condition
The store was noted for being clean and organized, although there were complaints about specific areas being unsanitary.
SB
Susan Bradford
Jan 6, 2026
3.0
We’ve lived in this area for almost a year and every time we go to Lowe’s in Weatherford and need a piece of wood cut down so their saw isn’t working. Obviously we should get smarter… We always end up at Home Depot, but our preference has always been Lowe’s. We’re just going to stop going to Lowe’s. It’s not worth the hassle of having to cross the interstate and the time wasted. It makes me sad because all the places we’ve lived. We’ve always used Lowe’s as our first choice.
ZM
Zackary McKay
Dec 29, 2025
5.0
★★★★★ Amazing Service from Phillip and Liza at Weatherford Lowe’s!
I stopped by the Lowe’s in Weatherford today and had an outstanding experience thanks to two incredible associates: Phillip and Liza.
First, Liza at the return desk was an absolute gem. She handled my return quickly, professionally, and with the friendliest attitude no hassle, no questions, just efficient and pleasant service that made the whole process stress free.
Then, when I needed help finding a specific item for my project, Phillip stepped in and was incredibly knowledgeable. He knew exactly where everything was located, walked me right to the product, and even offered helpful advice on alternatives and what would work best for my needs.
Both Phillip and Liza were attentive, positive, and genuinely caring about helping customers. It’s employees like them who make shopping at Lowe’s such a great experience. This Weatherford location is lucky to have them I’ll definitely be back because of their excellent service! Highly recommend!
AR
Aurora Remodeling
Dec 20, 2025
1.0
Shelley, the manager was not very helpful in our transaction today. She is ill informed and said we weren't able to get our volume saving program discount.Because our account didn't hit a threshold which does not apply to a managed account. I hope upper management of shelley can inform her or the employee's in the store in order to make this process.Go a lot smoother for customers and not have them loose out on a day of work.Due to an ill informed manager.
LG
Leo Guel
Dec 20, 2025
1.0
Shelley, the manager was not helpful whatsoever. We have a pro account which is managed and there is something called a volume savings program that allows you to get a discount The manager is ill informed and said she cannot run the discount even though our account is managed. Shelley cost us to lose an entire day of work by wanting to help out in any way she perform because she is ill informed like mentioned before I hope that she gets the training she needs as well as the store in order to help out customers that need to get work complete to not have them fall behind I have no issues with the people in the morning because they have the proper training, but Shelley did not help at all and cost it as an entire day of work, which is very frustrating
ST
Sean Taylor
Dec 12, 2025
1.0
Some Lowe’s locations are great. It really comes down to the management.
The manager at this location didn’t realize I had spent over $30k this year at their store and was so demeaning and rude to me when my card declined for fraud I was shocked.
She made a statement to the effect of “well maybe this order is a little too big for you” (it was a few hundred dollars).
But if my card had actually declined for insufficient funds, how about have some compassion??
When she pulled up my pro account she immediately apologized and started complimenting me. Scummy.
I cleared the fraud and made the purchase.
Then pro desk missed my delivery date twice, had to pay my electrician a day rate with nothing to install and, in writings promised to make it up on the next order. They lied. They pretended the default discount was their special discount and when I asked about it, said they would not be adding any additional discount.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, kitchen remodeling essentials, gardening equipment, tools, flooring, paint, and outdoor furniture.
What services are available at Lowe's Home Improvement in Weatherford, TX?
Services include appliance installation, flooring installation, door and window installation, decking, HVAC, lighting and ceiling fan installation, and more to assist both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Weatherford?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours as noted on their website.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I find a product or check my order status online?
You can search products by keyword, item number, brand, or department on their website. Order status can be checked online by entering your order number or logging into your MyLowe's account.
What payment options are accepted at Lowe's Home Improvement?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are any nearby places useful when visiting Lowe's Home Improvement in Weatherford?
Yes, nearby places like Blue Rhino Propane Exchange can assist with propane needs, and Minute Key offers key and locksmith services if needed during your visit.
What dining options are available near Lowe's Home Improvement?
Nearby restaurants include Pizza Hut, Starbucks, Chick-fil-A, and Sonic Drive-In, ideal for grabbing a meal or coffee before or after shopping.
Are there any pharmacies or medical services close to Lowe's Home Improvement?
Yes, CVS Pharmacy and Weatherford Advanced Dentistry are nearby, providing pharmacy and dental services.
How can customers contact Lowe's Home Improvement for support?
Customers can reach out via phone at +18177571000 or email at customercare@lowes.com for any assistance.