Rented here a few weeks back and although the prices seemed a little high the person on the phone was very friendly and helpful so I went ahead and got a unit as I was new to town and needed a place to store some of my belongings.
Fast forward two weeks later. I was bringing a trailer load down of large items and had someone lined up to meet me at the unit to help unload. On the way from Dallas I get a call that my 17 year old son was involved in a car accident. Luckily he was okay but I had to turn around and go back to Forney to make sure he was okay and to work out the insurance / police details.
Once I was able to get back on the road I tried my best to make it before the 9PM gate closing deadline. I arrived at 9:10 and the gate was closed. I called the number on the chance that someone may answer who could help me but full well thinking I would get a voice mail. Well a voice mail would have been much appreciated next to the person who answered. I tried to explain the situation and ask if there was a code that could get me in the gate. All I was told (in a very angry voice) is "It's 9:15 on a Sunday night are you kidding me? There's no way I'm coming up there, we open at 7AM tomorrow." So I will be up there at 7AM tomorrow to clean out my place and move it somewhere else. I only hope that this person and business isn't a reflection of Robinson as a whole or I may have made the wrong decision to relocate here.
Avoid this place at all costs.
BTW, when I called to see if they had any units available they told me they had only 5. There are 5 in my building alone that do not have locks on them. My guess is there are at least 50 units that are empty but you know....advertising.
Frequently Asked Questions About Rocket Mini Storage
What are the regular business hours for Rocket Mini Storage?
Rocket Mini Storage is open Monday through Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Are there extended gate access hours during summer at Rocket Mini Storage?
Yes, the gate hours are extended during the summer, open daily from 7 AM to 7 PM.
What types of storage services does Rocket Mini Storage offer?
They offer mini storage, self-service storage, and various storage units.
Where is Rocket Mini Storage located?
It is located at 100 N Robinson, Waco, TX 76706, USA.
What payment methods are accepted at Rocket Mini Storage?
They accept American Express, Cash, Check, MasterCard, and Visa.
How can I contact Rocket Mini Storage?
You can call them at +1 254-662-5693 or email at m@haddoxins.com.
Does Rocket Mini Storage have a website or social media presence?
Yes, their website is http://www.rocketministorage.com and they have a Facebook page at https://www.facebook.com/Rocket-Mini-Storage-2227180727507076/.
Are there any churches near Rocket Mini Storage?
Yes, nearby churches include St John United Church of Christ, First Baptist Church of Robinson, and Bethel Methodist Church of Robinson, providing convenient locations for community activities before or after your visit.
What dining options are nearby Rocket Mini Storage?
Nearby dining options include Silver Creek Ranch BBQ, Bakery Donuts, and Fleetwood Sno Biz, ideal for grabbing a meal or a snack before or after using the storage facility.
Are there useful services close to Rocket Mini Storage for everyday needs?
Yes, nearby services include Bill Haddox Insurance, Shandell's Cleaning Services, and Coin Laundry, helping customers manage various errands conveniently in one trip.