Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Waco, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,836 reviews
5 stars
1,479
4 stars
648
3 stars
292
2 stars
133
1 star
284
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as unfriendly or unhelpful.
Product Issues
Several customers experienced problems with appliances, including issues with returns and damaged products.
Store Cleanliness
The store is generally noted for being clean, but there are complaints about the cleanliness of restrooms.
Installation Services
There are significant complaints regarding the installation services, with specific installers being criticized for unprofessional behavior.
Pricing Concerns
Customers expressed concerns about high prices compared to competitors, particularly for appliances and lumber.
- JLJason Lawrence3 days ago5.0Quickly return for warranties
- PAPedro AvilesDec 29, 20252.0Just watch when you buy something for 12 months no interest if u forget they will stick it to you very bad .from $1200 it went to to almost $1800 over night.just buy you appliance some where else at regular payments
- LALori AndersonDec 7, 20255.0Lowes staff is so helpful every time i go in there. I appreciate their knowledge and with a smile!
- LCLeeanne CampbellDec 3, 20254.0Took them a while to come to the pickup area for the online order but other than that it was business as usual
- DTDale TrailNov 19, 20255.0I had an issue with a bag Of wet granular insecticide I called Waco Lowe’s and the manager Nicole told me to come by and she would address the issue. She was very kind, courteous and professional. She does an outstanding job. You should give her a raise.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Waco, TX?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Waco, TX?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, including closures on 11/27/2025 and 12/25/2025.
Does Lowe's in Waco offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's in Waco?
Yes, Lowe's offers various installation services including appliances, cabinets, flooring, lighting, doors, windows, and more.
Does Lowe's in Waco participate in any community associations or programs?
Yes, Lowe's is associated with programs such as Lowe’s Toolbox for Education, SkillsUSA, Lowe’s Heroes, Boys & Girls Clubs of America, Habitat for Humanity, and more.
What nearby places can help if I need propane for my home projects?
Blue Rhino Propane Exchange, located near Lowe’s, is a convenient option for propane supply to support your home projects.
If I need key or locksmith services near Lowe's in Waco, where should I go?
You can visit minuteKEY or Minute Key nearby, which provide key and locksmith services conveniently close to Lowe's.
Are there other home improvement or contractor services near Lowe's in Waco?
Yes, DreamMaker Bath & Kitchen is a nearby home improvement store and contractor that you might find useful for your remodeling needs.