Leslie's Pool Supplies

Reviews

• JG

  Jennifer Garza

  Jun 24, 2025
  1.0
  Every time I go to this place I have dealt with rude employees. Thank God there's another pool place in town. Not spending my money here ever again!
• FC

  Family Hero Channel

  Jun 10, 2019
  5.0
  Madison is incredible she is the most knowledgeable person in Waco. This is the best place to get all your pool needs, stop in and ask for Madison she will take great care of you
• BN

  BL N

  Jun 30, 2015
  1.0
  I went to buy salt for my pool. I told the young man who was working alone in the store what size pool I have and that I have a saltwater system and needed to buy salt for it (also that the pool was already filled with water and had no salt in it yet). He stated that he did not know how to calculate the number of gallons of water that my pool held, and that without that information, he didn't know how much salt I would need. So I calculated the volume of the pool (at 90% actually) and gave him the number. He said I would need eight, or maybe 9, bags of salt to bring the salt level up to the recommended 3000 ppm. I gave him the $77.85 and helped him load it all in my car and headed home with it. On the way home, I began doubting that I needed so much salt. So when I got home, I calculated it myself and discovered that he'd sold me twice as much as I needed. I called him immediately and explained that I needed to return four of the bags of salt (which were still in the trunk of my car where he had put them) and - long story, short - was told that they would not let me return it. He said that they could not do returns on chemicals... period. I could understand this if it were muriatic acid or any potentially dangerous chemical; but this was 40lb, sealed bags of salt that I'd bought 30 minutes ago! I asked to speak to the manager or owner and was told that he wouldn't be in before Wednesday and I'd have to wait until then to talk to him. I insisted, so after we hung up, he called his manager. After speaking with his manager, he promptly called me back - only to tell me the same thing. I told him that they were losing a loyal customer... and they did. As a customer, I have never been treated with such indifference. Had I been that manager, I'd have taken the salt back and refunded the customer's money out of my own pocket-- because that $78 is the last of my money that they will ever see!