Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStools
Furniture Row® Black Friday Furniture Super Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 11/27.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
909 reviews
5 stars
747
4 stars
102
3 stars
22
2 stars9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and professionalism of the staff, particularly mentioning salespeople like Justin, Tina, and Austin for their attentive and non-pushy approach.
Product Quality
While many customers were satisfied with the quality of the furniture, there were some complaints about specific items having manufacturing issues or not lasting as expected.
Shopping Experience
The shopping environment was described as pleasant, with customers appreciating the ability to browse without pressure and the overall ease of the purchasing process.
Selection and Pricing
Customers noted a good selection of furniture at competitive prices, often highlighting the value for money and the variety available.
Delivery Issues
Some customers expressed dissatisfaction with long delivery times, indicating that this aspect of the service could be improved.
- MNMike Nolen2 days ago5.0I enjoyed purchasing a couch. The salesman presented several different couches all in different price ranges. This salesman was courteous and basically let the product sell itself.
- RNRon Nadeau4 days ago4.0We came in looking for a single dining chair to add to our dining table and found one that was close. Thanks
- LSLinda SalinasNov 15, 20255.0Great experience, salesman didn’t linger & we’re very professional & knowledgeable.
- TJTiffani JenkinsNov 11, 20255.0These guys went over and above to help us visualize the cuddlers we bought, in our own space. Austin Willhite was fantastic!
- DRDamian RodriguezOct 26, 20255.0After being harassed by a salesman at Ashley Furniture this was a amazing change in pace. Justin greeted us when we walked in and said if we needed anything to let him know. He allowed us to browse for as long as we needed until we needed him and when we did he assisted us easily and helped us get what we needed. Overall an amazing experience and an amazing selection. I'd definitely recommend Furniture Row to others just based off the experience with Justin.
Frequently Asked Questions About Furniture Row
What types of products does Furniture Row offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas and sectionals, recliners, shelving, entertainment and office furniture, lamps, mirrors, dressers, beds, linens, rugs, and home accents.
What are the store hours for Furniture Row in Waco, TX?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row offer financing options?
Yes, Furniture Row offers financing options to help customers with their purchases.
Where is Furniture Row located in Waco, Texas?
Furniture Row is located at 6000 Franklin Ave., Waco, TX 76710, United States.
How can I contact Furniture Row customer service?
You can contact Furniture Row customer service by phone at +1 254-772-0093 or via email at customerservice@furniturerow.com.
Is Furniture Row wheelchair accessible?
Yes, Furniture Row has wheelchair accessible entrances and parking.
What payment methods does Furniture Row accept?
Furniture Row accepts American Express, Cash, Check, Discover, Mastercard, Visa, and also offers financing.
Are there other furniture stores near Furniture Row in Waco?
Yes, nearby furniture stores include Denver Mattress, Oak Express, and Sofa Mart, which offer similar home furnishing products and can be options if you want to compare styles and prices.
What nearby dining options are available around Furniture Row?
Whataburger, a fast-food restaurant specializing in burgers, is located near Furniture Row, making it a convenient spot to grab a meal before or after shopping.
Are there any nearby fitness or recreational centers close to Furniture Row?
Yes, nearby fitness centers include Waco Barbell, ISG Martial Arts, Maryville Tai Chi, Diamond Athletics Waco, and JR Crossfit, offering activities like gym workouts, martial arts, tai chi, dance, and fitness training which customers may enjoy around their shopping visits.