Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 2333 S New Rd in Waco, TX today! Our large selection of storage units, manager living on site, exceptional security, deliveries accepted, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
164 reviews
5 stars
147
4 stars
6
3 stars2
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff is consistently described as friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.
Cleanliness
The facility is frequently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Convenience
Customers appreciate the easy online reservation process and the accessibility of the facility, including helpful amenities like hand carts and restrooms.
Pricing
Many reviews mention reasonable pricing for storage units, with some customers highlighting the value of online rates.
Mixed Experiences
While most feedback is positive, there are a few complaints regarding hidden fees and customer service issues, indicating room for improvement.
- EMElizabeth Moldovan3 days ago5.0Had a great customer service experience with those in office! Jeezabel and Trenton were GREAT!
- CMChristie Merrifield6 days ago5.0Wish they had more than a one month agreement. A six month or one year contract with same rate .....
- MTMichelle TorresNov 2, 20255.0Went in frazzled, walked out satisfied. Was able to set up rental on a unit. Received email confirmations and codes before leaving. Purchased a lock during the set up. Saved me time, very convenient. Perfect size w,/ drive acces.
- VNVeronica NettlesOct 26, 20254.0I like this facility. They have bathrooms a water fountain and trash can if needed. No access after 10 pm.
- DSDeb ScottOct 22, 20255.0My experience was very favorable. I went into the office several times, so I had multiple people help me. They were all equally helpful as well as very pleasant and professional to work with. We had all of our needs met and it was a good experience for us.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Waco, Woodway, Bellmead, Hewitt, Robinson, Hewitt, Hallsburg, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S New Rd and Jack Kultgen Expwy.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
The gate at Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
During what hours is the office at Extra Space Storage open?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturdays from 9:00 AM to 5:30 PM, and is closed on Sundays.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers various storage units including climate-controlled units, drive-up access units, and vehicle storage including indoor, outdoor, and covered options.
Can customers purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage sells moving and packing supplies such as boxes both online and at their facility.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located and what is the closest intersection?
Extra Space Storage is located at 2333 S New Rd in Waco, TX, near the intersection of S New Rd and Jack Kultgen Expressway.
Are there any nearby storage facilities to Extra Space Storage?
Yes, nearby storage facilities include Store House Storage - Waco New Road and another Extra Space Storage location.
What nearby places can visitors check out after visiting Extra Space Storage?
Visitors can visit nearby places such as Spec's Wines, Spirits & Finer Foods for shopping, Main Event for entertainment like bowling, and Starbucks for coffee.
Is there convenient food options near Extra Space Storage?
Yes, nearby dining options include Denny's, Burger King, IHOP, and Black Bear Diner for various meal choices.
What nearby services could help customers traveling to Extra Space Storage?
Customers traveling to Extra Space Storage can use nearby services like CAT Scale for vehicle weighing, Pilot Travel Center and Flying J Travel Center for convenience needs, and Western Union for money transfer services.