Frequently Asked Questions About Small Town Storage
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for Small Town Storage?
The facility is accessible daily from 6:00 AM to 10:00 PM.
When is the Small Town Storage office open for customer service?
The office is open Tuesday to Friday from 9:30 AM to 6:00 PM, and Saturday from 8:30 AM to 5:00 PM. It is closed on Monday and Sunday.
Are there any items I am not allowed to store at Small Town Storage?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
Do I need to sign a long-term lease to rent a unit?
No, rentals are month-to-month with no long-term obligations.
What types of payment does Small Town Storage accept?
Payments can be made by checks, cash, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Can I make a reservation for a storage unit online?
Yes, you can reserve a storage unit online without any credit card holds.
Does Small Town Storage sell moving supplies and locks?
Yes, the facility sells boxes, moving supplies, and locks for customer convenience.
How do I get to Small Town Storage using nearby landmarks or places?
Small Town Storage is located near US Storage Centers and ABC Supply Co. Inc. You can find the facility at 412 South Laurent Street in Victoria, TX, close to popular spots like Taco Poco Loco and Victoria's Cafe, which can help you orient yourself when visiting.
What nearby dining options are available around Small Town Storage?
Nearby restaurants include Taco Poco Loco for Tex-Mex, Victoria's Cafe for American cuisine, and Rancho Alegre Mexican Kitchen & Tortilleria, making it convenient to enjoy a meal before or after your visit.
Are there any entertainment or social venues near Small Town Storage?
Yes, there are several nearby venues such as Dutch Lane Pool & Pub, Club Another Round, and Odori Nightclub for nightlife and entertainment after your visit.