Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their patience and non-pushy approach.
Product Quality
Many reviews noted the excellent quality of furniture available at affordable prices, with customers expressing satisfaction with their purchases.
Shopping Experience
The store provided a pleasant shopping environment, with a clean layout and a wide selection of furniture, contributing to a positive overall experience.
Delivery Issues
Some customers reported delays and issues with delivery, including damaged items and lack of communication regarding delivery timelines.
AP
Andre Padilla
1 day ago
5.0
Ivan was great! Provided everything we asked for regarding printouts, warranty info, product details, etc..
TL
Trisha Leggon
5 days ago
1.0
I can’t get help till March or April? This has been going on since November of last year ! We bought a full reclining leather couch set brand new and the reclining button stopped working just a couple of months after we purchased it. The day the tech was supposed to show up they canceled on us. This is not how business should be conducted. This is not an excuse.
AF
Abbie Frantz
Jan 3, 2026
5.0
Irene was amazing helping us with finding a bedroom suit and living room furniture. Highly recommend Furniture Row and Irene, much better prices than LA-Z-BOY for the same furniture!
KS
Katrina Streckert
Dec 30, 2025
5.0
Furniture Row has excellent quality furniture for an affordable price. Ivan is very kind, helpful, and informative. We enjoy coming here time and time again for our furniture needs.
MJ
Margarita Jones
Dec 28, 2025
5.0
My first time visiting this location with the intentions of only taking a peek lol. I can honestly say that I made a great decision and was blessed to have Kristina assist with choosing beautiful pieces. The absolute best customer experience ive had in a furniture store.
What is Furniture Row and what products do they offer?
Furniture Row is a group of companies specializing in home furnishings, mattresses, linens, and related products. They offer a wide variety of furniture including bedroom, living room, dining room, home office, and outdoor furniture, as well as accessories like lamps, rugs, and mirrors.
Where is Furniture Row located?
Furniture Row is located at 2929 S. S.W. Loop 323, Tyler, TX 75701, United States.
What are the store hours for Furniture Row?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
What payment options are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Does Furniture Row offer delivery and financing services?
Yes, Furniture Row provides delivery and financing services to its customers.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking available for customers with disabilities.
How can I contact Furniture Row for customer service?
You can reach Furniture Row customer service via email at customerservice@furniturerow.com or by calling their main phone number at +1 903-534-8688.
What are some nearby furniture stores to Furniture Row?
Nearby furniture stores include James Woods, Sofa Mart, Denver Mattress, and Oak Express, which offer additional furniture shopping options in the Tyler area.
Are there nearby places where I can shop for groceries or other needs after visiting Furniture Row?
Yes, Brookshire's Food & Pharmacy is a nearby grocery store where you can shop for groceries and pharmacy needs after your visit to Furniture Row.
If I'm visiting Furniture Row, are there automotive services nearby in case I need car repairs or parts?
Several automotive-related businesses are nearby, including CarMax, Goodyear Commercial Tire and Service Centers, Hall Buick GMC, and Hall Collision Center, where you can get car repairs, tires, or purchase vehicles and parts.