Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Tomball, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,302 reviews
5 stars
1,260
4 stars
536
3 stars
170
2 stars
70
1 star
266
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being rude or unresponsive.
Product Availability
Customers reported issues with product availability and receiving damaged items, leading to frustration.
Store Cleanliness
The store is generally described as clean and well-organized, although some customers noted clutter and safety hazards.
Checkout Experience
Self-checkout is unpopular among customers who prefer human cashiers, leading to dissatisfaction.
Employee Knowledge
While some employees are noted for their helpfulness and knowledge, others are criticized for being unhelpful or uninformed.
- CMcori m2 days ago5.0MJ was super helpful. We found exactly what we needed.
- JRJames ReevesNov 8, 20255.0Your go to for home repair & decorative needs.
- ETEdward TorresOct 31, 20255.0My Go- To place for any Repairs, See Terry at the Pro Desk, tell him Edward Torres sent you,
- LPLisa PufferOct 30, 20254.0Love Lowe’s, but the kitchen hardware section is a bit tough when you’re trying to buy the exact same size for your cabinets and doors because you definitely have to check and make sure that they aren’t damaged likely from other customers, or that they’re in the correct sized bin… also more than likely a customer issue not putting back the same item where they found it. Great products and very happy with the military discount.
- EVEdward VenableOct 29, 20255.0Easy parking . Always friendly associates. Had what I needed. Easy check out. They gave everything.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Tomball, TX?
Lowe's in Tomball offers a wide range of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Tomball?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if the status changes.
What payment methods are accepted at Lowe's Home Improvement in Tomball?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are installation services available at Lowe's in Tomball?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, windows, cabinets, blinds, and more.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned through the Order History, and in-store returns require proof of purchase at customer service.
What are some nearby places to check out when visiting Lowe's in Tomball?
Nearby you can find Blue Rhino Propane Exchange for propane needs, New England Diggity Dogs and Pizza Hut Express for quick meals, as well as Starbucks for coffee.
Where can I find banking services near Lowe's in Tomball?
You can find banking options nearby at Chase Bank, Capital One Bank, and Frost Bank, all conveniently located close to Lowe's.
Are there any shopping centers or other stores near Lowe's in Tomball?
Yes, Tomball Towne Center is nearby, and stores like Target Houston-Tomball-North, CVS Pharmacy, Dollar Tree, and Academy Sports + Outdoors are also close to Lowe's.