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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Tomball, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,318 reviews
5 stars
1,267
4 stars
539
3 stars
172
2 stars
72
1 star
268
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some employees were praised for their helpfulness, others were reported as rude or unhelpful.
Inventory Issues
Customers frequently encountered problems with inventory accuracy, including items being out of stock or incorrect pricing.
Store Organization
The store layout and organization received criticism, with reports of difficulty finding items and navigating the store.
Online Order Problems
Several customers experienced issues with online orders, including incorrect items being delivered and poor communication regarding order status.
Positive Employee Interactions
Some employees were highlighted for their exceptional service, going above and beyond to assist customers.
- BGBrian Gillespie1 day ago5.0Went to Lowes to buy a zero turn mower. One of the managers and especially Clarens was amazing helping me check out. What really impressed me was I came back 2 weeks later and Clarens remembered my name.. It's the little things that count!
- RWRachael Willis2 days ago5.0I was in this morning with my husband and had the most amazing customer service help I had questions and was given answers, conversation and notified about future events for our kids and what’s going on with the store! Becca near the entrance , garden center, returns THANK YOU!!! You are the best! Thank you for making us feel welcomed to Lowe’s. I hope you have the BEST day!!! Oh we did find the things we needed. Oh also the cashier working terminal 2 this morning thanks for being amazing also!!
- TETravis EstepJan 5, 20265.0Lesha in customer service went above and beyond helping me out thank you.
- FGFredo GarciaDec 27, 20251.0I have always shopped at this Lowe’s location because it is the closest to my home, but after this experience, it will be the last time I make any major purchase here. I went to the store to purchase a Toro electric push mower that was advertised on Lowe’s website for $369. At no point did the website state that this was an online-only price. When I arrived, the store had one unit physically in stock, although the shelf tag did not reflect the sale price. Additionally, the store’s system incorrectly showed zero inventory, even though the mower was clearly available on the sales floor. Despite this, the acting evening manager refused to honor the website price, citing a system error that was completely outside of the customer’s control. As a result, I was left with only two options: • Pay $79 for delivery, or • Drive to the Copperfield location, which is significantly farther away, to pick it up myself. This issue could have easily been resolved in store, saving time and unnecessary inconvenience. Instead, I was forced to go out of my way due to internal inventory and pricing failures. Overall, this was a very disappointing experience, and I will not be making future big purchases at this location.
- ADAaron DonawerthDec 15, 20252.0Bit of a bummer as usually the staff here is wonderful. Very nice associate named Mackenzie who was helpful, but the manager Julia was so rude from start to finish.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Tomball, TX?
Lowe's in Tomball offers a wide range of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Tomball?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if the status changes.
What payment methods are accepted at Lowe's Home Improvement in Tomball?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are installation services available at Lowe's in Tomball?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, windows, cabinets, blinds, and more.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned through the Order History, and in-store returns require proof of purchase at customer service.
What are some nearby places to check out when visiting Lowe's in Tomball?
Nearby you can find Blue Rhino Propane Exchange for propane needs, New England Diggity Dogs and Pizza Hut Express for quick meals, as well as Starbucks for coffee.
Where can I find banking services near Lowe's in Tomball?
You can find banking options nearby at Chase Bank, Capital One Bank, and Frost Bank, all conveniently located close to Lowe's.
Are there any shopping centers or other stores near Lowe's in Tomball?
Yes, Tomball Towne Center is nearby, and stores like Target Houston-Tomball-North, CVS Pharmacy, Dollar Tree, and Academy Sports + Outdoors are also close to Lowe's.