Store your belongings at Extra Space Storage on 23355 State Highway 249 in Tomball, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Numerous reviews highlighted the excellent customer service provided by staff members, particularly Toddrick and Lynette, who were described as friendly, helpful, and professional.
Facility Condition
While many customers praised the cleanliness and maintenance of the facility, some noted issues with climate control and access, particularly regarding the main storage building gate.
Overall Experience
Most customers reported positive experiences with the rental process, describing it as quick and easy, with many expressing satisfaction with their storage units.
Security Concerns
A few reviews raised serious concerns about security, including incidents of theft and issues with locks provided by the facility.
Long-term Satisfaction
Several long-term customers expressed continued satisfaction with the service and management, indicating a strong relationship with the facility over the years.
RA
Ronni A
Nov 10, 2025
5.0
Toddrick was efficient and nice helping me change to a different unit.
TP
Troy Pommier
Nov 10, 2025
1.0
Terrible customer service on site!
I pulled up to the leading office to lease a new unit. There was a man in the window looking out who saw me. Literally ran over to put a sign on the door which said he was out of the office or out on property for another 20+ minutes.
The sign was still swinging on the hook and he had just disappeared.
Their loss - I’ll move on to another place that wants my money. -
Heck, I was looking at leading 3 or 4 units but too bad……….
HR
Horses Rule
Nov 6, 2025
5.0
Excellent storage facility. I got the big 20x25 unit. It was clean, air conditioned & climate controlled. Highly recommend.
TT
Thach Tran (Triple_T)
Nov 5, 2025
5.0
The Extra Space storage that we rented was clean and roomy. The access code was available immediately after we paid for the months. The customer over the phone and in person was very friendly and helpful. We definitely would consider Extra Space 249 location again if we were to need storage space.
JG
JessiLynn Garvison
Oct 27, 2025
5.0
Ive been with these guys for years. Just a couple weeks ago Rodrick was a HUGE help and life saver when someone broke their key off in our unit lock.
Highly recommend them. Always a huge help and honest
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Tomball area, including Kohrville, Louetta, Cypress, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Northpointe Blvd & Tomball Pkwy.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the gate access hours for Extra Space Storage in Tomball, TX?
The gate access hours are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers drive-up units, climate-controlled units, and non-climate-controlled units, catering to various storage needs including vehicle storage.
Does Extra Space Storage in Tomball accept deliveries and offer package placement?
Yes, they accept deliveries and provide package placement services at the facility.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at their local facilities.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are there any special offers available for renting a storage unit online?
Yes, you can rent online today to get up to 40% off storage at Extra Space Storage.
How does Extra Space Storage accommodate vehicle storage?
Extra Space Storage offers indoor, outdoor, and covered vehicle storage options including drive-up units where vehicles can be parked directly in front of the unit.
What nearby storage options are available around Extra Space Storage in Tomball?
Nearby storage options include Life Storage and Life Storage - Tomball, which also offer self-storage and truck rentals.
Are there local automotive services near Extra Space Storage?
Yes, nearby automotive services include J.C. Phillips III (automotive repair), Crossway Auto Center (used car dealership), and Executive Auto Detailing & Ceramic Coatings.
What nearby facilities can assist with moving and truck rentals near Extra Space Storage?
TDF Fleet offers truck, RV, and trailer rentals nearby, which can help with moving needs for customers using Extra Space Storage.