Extra Space Storage

4.9
719 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 23355 State Highway 249 in Tomball, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
23355 State Highway 249, Tomball, TX
77375, United States

Hours

Reviews

4.9
719 reviews
5 stars
691
4 stars
10
3 stars
2
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with specific mentions of Toddrick and Lynnette providing exceptional service.

Facility Condition

The storage facility is generally reported as clean and well-maintained, although some customers noted issues with climate control and cleanliness in certain areas.

Rental Process

Many customers found the rental process to be easy and efficient, with positive feedback on online booking and quick onboarding experiences.

Security Concerns

There were serious concerns raised about security, including a report of stolen belongings and issues with locks provided by the facility.
  • FF
    Fabrizio13CR
    Dec 31, 2025
    5.0
    Great experience Toddrick was great
  • BC
    Brittany Cook
    Dec 29, 2025
    5.0
    Rented online which was super easy. Interacted with the office personnel when returning the provided lock. They were professional and quick.
  • ML
    Michael Lyons
    Dec 22, 2025
    5.0
    In the several times that I've had to talk to the manager he was very helpful and very respectful. Every issue I had he was able to help me with and I really did appreciate it. He did a great job.
  • TP
    Troy Pommier
    Nov 10, 2025
    1.0
    Terrible customer service on site! I pulled up to the leading office to lease a new unit. There was a man in the window looking out who saw me. Literally ran over to put a sign on the door which said he was out of the office or out on property for another 20+ minutes. The sign was still swinging on the hook and he had just disappeared. Their loss - I’ll move on to another place that wants my money. - Heck, I was looking at leading 3 or 4 units but too bad……….
  • TT
    Thach Tran (Triple_T)
    Nov 5, 2025
    5.0
    The Extra Space storage that we rented was clean and roomy. The access code was available immediately after we paid for the months. The customer over the phone and in person was very friendly and helpful. We definitely would consider Extra Space 249 location again if we were to need storage space.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.