Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.1
280 reviews
5 stars
180
4 stars
36
3 stars
18
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of the sales staff, numerous reviews highlighted significant issues with after-sales service and responsiveness, leading to frustration.
Delivery Issues
Customers frequently reported long delays in delivery times, with many experiencing significant wait periods beyond initial estimates, leading to dissatisfaction.
Product Quality
There are mixed reviews regarding product quality; while some customers appreciated the comfort and design, others reported issues with durability and defects shortly after purchase.
Transparency and Communication
Several customers expressed frustration over a lack of transparency regarding order timelines and updates, with some feeling misled about delivery expectations.
Pricing Concerns
Many reviews noted that while the furniture is perceived as high quality, the pricing is considered high, with some customers feeling that the value does not match the cost.
- GBGeorge BoeppleSep 22, 20255.0Awsome customer service.
- LELaura EasonSep 4, 20241.0I'm so disappointed in my furniture. I called the store, and they gave me the customer service number. I've called La-Z-Boy customer service multiple times. Nobody has returned my calls. My special ordered Lennon love seat arrived with a warped frame. It was damaged during shipping and handling. The reclining motion and motor mechanism pops, clicks and catches. There are shavings on the floor underneath the chair where it is scraping and rubbing since the frame is asymmetrical and crooked. Both chairs in the "home" upright position are not identical to each other, so the positions do not match. The left remote is also scratched - this is the side with the damage. I really thought I could trust this brand for quality and integrity. I am so disappointed.
- JJJason JohnsonAug 4, 20205.0Staff was very helpful.
- FZFrank V ZFeb 20, 20205.0informative sales person, low pressure
- BDBetheany DavisApr 21, 20185.0I love this store.
Frequently Asked Questions About La-Z-Boy The Woodlands
What types of furniture does La-Z-Boy The Woodlands offer?
La-Z-Boy The Woodlands offers sofas, sectionals, chairs, recliners, loveseats, ottomans, tables, and sleepers, all customizable to match your unique style.
What are the store hours for La-Z-Boy The Woodlands?
La-Z-Boy The Woodlands is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Does La-Z-Boy The Woodlands provide delivery services?
Yes, La-Z-Boy The Woodlands offers delivery services for your furniture purchases.
What payment methods are accepted at La-Z-Boy The Woodlands?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is La-Z-Boy The Woodlands located?
La-Z-Boy The Woodlands is located at 16814 I-45 South in The Woodlands, TX 77384, United States.
Is proof of vaccination required to enter La-Z-Boy The Woodlands?
No, proof of vaccination is not required to visit La-Z-Boy The Woodlands.
What nearby dining options are available around La-Z-Boy The Woodlands?
Nearby dining options include Popeyes® Louisiana Kitchen for fast food, Willie's Grill & Icehouse for American fare, Roosters Run for chicken wings, Chuck E. Cheese for pizza and family fun, and Charleys Cheesesteaks for sandwiches.
Are there any banks near La-Z-Boy The Woodlands for convenient financial services?
Yes, Woodforest National Bank is nearby, providing banking, credit union services, and ATMs for your convenience.
What automotive services are available near La-Z-Boy The Woodlands?
Nearby automotive services include Firestone Complete Auto Care for tires and repairs, Volkswagen of The Woodlands, Sprinter of The Woodlands, Mercedes-Benz of The Woodlands, and Walmart Auto Care Centers for parts and maintenance.
Can I find entertainment options near La-Z-Boy The Woodlands?
Yes, Chuck E. Cheese offers pizza, arcade games, and event planning, and Three Palms Mx Park provides a park and race track experience nearby.