La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
While many customers praised the friendly and helpful staff, numerous reviews highlighted significant issues with after-sales service, including poor communication and long wait times for repairs.
Product Quality
Customers expressed mixed feelings about product quality, with some praising the comfort and durability of older models, while others reported issues with new purchases, including defects and dissatisfaction with materials.
Delivery Issues
A recurring theme in reviews was frustration over delivery delays and miscommunication regarding order statuses, with many customers experiencing extended wait times for their furniture.
Sales Experience
Most customers reported positive experiences with sales staff, noting their knowledge and helpfulness, although some encountered issues with transparency regarding pricing and order timelines.
MH
Melanie Harris
Dec 27, 2025
5.0
Thank you Amy Soto for all your help and you deserve a medal for your patience. From the moment we walked in, you were so attentive and offered great advice. We had a disappointing visit to a La-Z-Boy store at another location and your help was exactly the opposite to what we received at the other location. Thanks so much for everything. We appreciate you very much. You are an asset to the La-Z-Boy company.
Regards
James & Melanie Harris
KG
Karen Gibbs
Dec 7, 2025
5.0
Friendly staff helped us pick out just the right chair .
GB
George Boepple
Sep 22, 2025
5.0
Awsome customer service.
TS
Tina Spezzano
Jan 5, 2020
5.0
Came in to look at oversized chairs. Great service! Easy going. No pressure.
Frequently Asked Questions About La-Z-Boy The Woodlands
What types of furniture does La-Z-Boy The Woodlands offer?
La-Z-Boy The Woodlands offers sofas, sectionals, chairs, recliners, loveseats, ottomans, tables, and sleepers, all customizable to match your unique style.
What are the store hours for La-Z-Boy The Woodlands?
La-Z-Boy The Woodlands is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Does La-Z-Boy The Woodlands provide delivery services?
Yes, La-Z-Boy The Woodlands offers delivery services for your furniture purchases.
What payment methods are accepted at La-Z-Boy The Woodlands?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is La-Z-Boy The Woodlands located?
La-Z-Boy The Woodlands is located at 16814 I-45 South in The Woodlands, TX 77384, United States.
Is proof of vaccination required to enter La-Z-Boy The Woodlands?
No, proof of vaccination is not required to visit La-Z-Boy The Woodlands.
What nearby dining options are available around La-Z-Boy The Woodlands?
Nearby dining options include Popeyes® Louisiana Kitchen for fast food, Willie's Grill & Icehouse for American fare, Roosters Run for chicken wings, Chuck E. Cheese for pizza and family fun, and Charleys Cheesesteaks for sandwiches.
Are there any banks near La-Z-Boy The Woodlands for convenient financial services?
Yes, Woodforest National Bank is nearby, providing banking, credit union services, and ATMs for your convenience.
What automotive services are available near La-Z-Boy The Woodlands?
Nearby automotive services include Firestone Complete Auto Care for tires and repairs, Volkswagen of The Woodlands, Sprinter of The Woodlands, Mercedes-Benz of The Woodlands, and Walmart Auto Care Centers for parts and maintenance.
Can I find entertainment options near La-Z-Boy The Woodlands?
Yes, Chuck E. Cheese offers pizza, arcade games, and event planning, and Three Palms Mx Park provides a park and race track experience nearby.