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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 12190 W Branch Crossing Dr in The Woodlands, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Extra Space Storage
12190 W Branch Crossing Dr, The Woodlands, TX
77382, United States
Hours
Reviews
4.9
527 reviews
5 stars
509
4 stars
11
3 stars1
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Rich and Joshua, received high praise for their helpfulness, professionalism, and attentiveness, making the rental process smooth and enjoyable.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to units and the convenience of the online rental process.
Pricing Concerns
Some customers expressed dissatisfaction with periodic price increases and a lack of upfront communication regarding these changes.
Overall Experience
Many customers reported a great overall experience, recommending the facility for its excellent service and well-kept environment.
- BHBlake Hendley5 days ago5.0Rich Petruska was extremely helpful at the storage facility. Straightforward, knowledgeable, and actually took the time to make sure I got exactly what I needed. No runaround, no upsell — just solid customer service. If you’re looking for someone who knows their stuff and makes the whole process easy, ask for Rich. Highly recommend.
- NRNicole RobichauxNov 13, 20255.0Have been a customer of this facility for many years. Staff is friendly, property is clean and secure. Joshua provided outstanding customer service with acquiring an additional unit.
- MSMC5 StarsNov 7, 20255.0I've rented my share of storage units at many places in the past. Hands down, these guys are the best. They are clean and safe and affordable. In fact, Rich was able to offer a monthly discount as an expression of gratitude to me. Well, I'm the one who's grateful all around. Thank You Extra Space Storage! ~Michael
- MFMaría Luisa Galina de la FuenteNov 6, 20255.0Great experience at Extra Space Storage on W Branch Crossing! The place is clean, easy to access, safe, and climate-controlled. The staff is super friendly and helpful. It’s my second time renting here, and I’d definitely do it again!
- PCPaola CamberosOct 31, 20254.0I stored my belongings here for about 2.5 years and overall had a great experience. The facility is clean, easy to access, and I always felt my items were safe. Like most storage places though, expect periodic price increases. My unit’s rate nearly doubled over time, and I wish they had been upfront from the start that paying ahead is the only way to lock in your rate. Other than that, it’s a reliable and secure place to keep your things.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of The Woodlands, Pinehurst, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on W Branch Crossing Dr just off Woodlands Pkwy.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
The facility is open daily from 6:00 AM to 10:00 PM, including Sundays and Saturdays.
Where is Extra Space Storage located?
Extra Space Storage is located at 12190 W Branch Crossing Dr, The Woodlands, TX 77382.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for temperature-sensitive items, along with standard units without climate control.
Can I access my storage unit with a vehicle at Extra Space Storage?
Yes, the facility offers drive-up access units which allow vehicles to pull directly up to your storage unit for easy loading and unloading.
What types of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Extra Space Storage provide packing and moving supplies?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase online and at the facility.
Are deliveries accepted at Extra Space Storage?
Yes, the facility accepts deliveries on behalf of customers.
What nearby places can I visit before or after my visit to Extra Space Storage?
You can visit nearby places such as Starbucks for coffee, Burger King for fast food, or Village Books for browsing books and comics.
Is there a convenient place to access financial services near Extra Space Storage?
Yes, Wells Fargo ATM is nearby for banking and financial service needs.
Where can I find pet care services near Extra Space Storage?
Nearby pet services include Animal Hospital of the Woodlands and Quick-Tag for veterinary care and pet needs.