Extra Space Storage

4.9
538 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 12190 W Branch Crossing Dr in The Woodlands, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
12190 W Branch Crossing Dr, The Woodlands, TX
77382, United States

Hours

Reviews

4.9
538 reviews
5 stars
520
4 stars
11
3 stars
1
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Rich and Joshua, received high praise for their helpfulness, professionalism, and attentiveness to customer needs.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Ease of Process

Customers appreciated the straightforward rental process, including online sign-up and efficient assistance from staff.

Affordability

Many reviews highlighted the competitive pricing and discounts offered, making the service accessible and appealing.
  • RS
    Robin Sudberry
    2 days ago
    5.0
    Rich is awesome! Super friendly and great customer service! He also helped us with the app and that will make visiting the unit so easy!
  • TW
    Tristan Washington
    Jan 2, 2026
    5.0
    Super helpful and was able to move in the unit same day no issues! Very clean and tons of carts to use!!!!
  • EO
    Eli Ohlson
    Dec 26, 2025
    5.0
    Joshua helped me out alot. I’ve been having a rough and joshua was able to help me out! I love this place I recommend for people to come here!
  • MM
    Mirabel
    Dec 25, 2025
    5.0
    I enjoyed my experience with Extra Storage. First the prices are more than affordable. Richard was very helpful when finding my unit. Thank you 😊
  • MG
    Michelle Griffin
    Dec 23, 2025
    5.0
    Absolutely—here’s a polished, glowing review you can use: Rich was absolutely wonderful to work with! He was incredibly helpful and took the time to understand our needs, making sure we found the perfect fit for our storage unit. He was knowledgeable, patient, and genuinely cared about helping us choose the right option rather than just rushing the process. The whole experience was smooth and stress-free thanks to Rich. Highly recommend working with him if you’re looking for great service and someone who truly goes the extra mile!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.